Newark Intl Airport
Aircraft Accident/Incident Report

Newark, New Jersey 07112
Wednesday, March 17, 1999 15:40 EST

NTSB Narrative Summary Released at Completion of Accident

+The flight attendant fell from the main cabin doorway of a Boeing 737, to the tarmac, while the airplane was parked. The airplane had been completely closed and the jetway pushed back in preparation for departure. An agent appeared at the end of the jetway, and asked if two additional passengers could board. The captain agreed to do so, and the agent proceeded back up the jetway to get the additional passengers, without moving the jetway back to the airplane. The flight attendant was advised of the situation. The captain then made a pre-departure announcement over the public address system, and when it was completed, a passenger advised him that the flight attendant had fallen from the airplane. At the time of the accident, the flight attendant had been flying with the company for 4 months. According to the airline's written procedures, the flight attendant was required to disarm, and 'crack' the cabin door, by rotating the handle enough to break the seal. The gate agent would have been responsible for actually opening the door. If the gate agent had specifically asked for assistance, then the flight attendant would have helped to open the cabin door.

NTSB Probable Cause Narrative

The flight attendant's failure to follow cabin door opening procedures.

Event Information

Type of Event Accident
Event Date 3/17/1999
Event Day of the Week Wednesday
Time of Event 1540
Event Time Zone Eastern Standard Time
Event City NEWARK
Event State NEW JERSEY
Event Country --
Zipcode of the event site 07112
Event Date Year 1999
Event Date Month 3
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport NEWARK INTL AIRPORT
Event Location Nearest Airport ID EWR
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Unknown
Investigator's weather source Weather Observation Facility
Time of the weather observation 1551 Eastern Standard Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID EWR
Elevation of weather observation facility 7
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation EST
Lighting Conditions Day
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 25000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 14
Dew Point at event time (in degress fahrenheit) 1
Wind Direction (degrees magnetic) 305
Variable Wind Indicator Unknown
Wind Speed (knots) 10
Wind Velocity Indicator Unknown
Wind Gust Indicator Not Gusting
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 108
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 283
NTSB Notification Source --
NTSB Notification Date Mar 18 1999 12:00AM
NTSB Notification Time 1105
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Dec 12 2000 11:27AM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N17321
NTSB Number NYC99LA076
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 737-300
Aircraft Series Identifier 737-300
Aircraft Serial Number 23372
Certified Max Gross Weight 135000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 134
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Mar 16 1999 12:00AM
Airframe hours since last inspection 4
Airframe Hours 44089
ELT Installed Yes
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name FLEET NATIONAL BANK, TRUSTEE
Aircraft Owner Street Address 777 MAIN STREET
Aircraft Owner City HARTFORD
Aircraft Owner State CT
Aircraft Owner Country
Aircraft Owner Zipcode 06115
Operator is an individual? --
Operator Name CONTINENTAL AIRLINES, INC.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 1600 SMITH STREET, 12TH FLOOR
Operator City HOUSTON
Operator State TX
Operator Country
Operator Zip code 77002
Operator Code CALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code EWR
Departure City
Departure State
Departure Country
Departure Time 0
Departure Time Zone
Destination Same as Local Flt --
Destination Airport Code JAX
Destination City JACKSONVILLE
Destination State FL
Destination Country
Specific Phase of Flight Standing
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 20 2002 12:42PM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --