Phoenix Sky Harbor Intl Airport
Aircraft Accident/Incident Report

Phoenix, Arizona 85034
Friday, August 19, 1994 9:24 MST

NTSB Narrative Summary Released at Completion of Accident

THE HEADSET OPERATOR WAS DISTRACTED FOR UNDETERMINED REASONS DURING PUSHBACK AND WAS RUN OVER BY THE NOSE WHEEL. GROUND WITNESSES SAID HE FAILED TO MAINTAIN A POSITION AT LEAST 10 FEET FROM THE AIRPLANE'S NOSE WHEEL AS HIS EMPLOYER REQUIRED. THE HEADSET OPERATOR WAS IN CHARGE OF THE PUSHBACK, AND IN THE PREVIOUS MONTH WAS HIRED AND COMPLETED THE OPERATOR'S COURSE OF RAMP SAFETY/PUSHBACK INSTRUCTION. THIS WAS HIS FIRST UNSUPERVISED EXPERIENCE. THE AIRLINE HAS A PROCEDURE WHICH REQUIRED THE HEADSET OPERATOR TO COMMUNICATE WITH THE FLIGHT DECK VIA A COMMUNICATIONS CORD WHICH WAS PLUGGED INTO THE AIRPLANE'S NOSE GEAR STRUT. THE AIRLINE HAD A SIMILAR GROUND ACCIDENT IN 1989 WHEN THE AIRLINE'S B-757 ALSO OVERRAN A HEADSET OPERATOR. IN APRIL 1994, THE FAA ALERTED THE OPERATOR OF HEADSET PUSHBACK ACCIDENTS FOLLOWING THE ISSUANCE OF THE SAFETY BOARD RECOMMENDATION A-93-55. AFTER THIS ACCIDENT, THE AIRLINE CHANGED ITS GROUND HANDLING EQUIPMENT AND PROCEDURES TO ELIMINATE THE NECESSITY OF A HEADSET OPERATOR WALKING IN THE PROXIMITY OF ANY AIRCRAFT NOSE WHEEL.

NTSB Probable Cause Narrative

the failure of the headset operator to adhere to established company safety procedures when he diverted his attention during pushback. A factor in the accident was the airline's failure to modify its ground handling procedures and equipment to eliminate the need for ground personnel to be in close proximity to the aircraft landing gear during pushback operations.

Event Information

Type of Event Accident
Event Date 8/19/1994
Event Day of the Week Friday
Time of Event 924
Event Time Zone Mountain Standard Time
Event City PHOENIX
Event State ARIZONA
Event Country --
Zipcode of the event site 85034
Event Date Year 1994
Event Date Month 8
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport PHOENIX SKY HARBOR INTL
Event Location Nearest Airport ID PHX
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 1133
Weather Briefing Completeness Unknown
Investigator's weather source Pilot
Time of the weather observation 0
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID
Elevation of weather observation facility 0
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation
Lighting Conditions Day
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 38
Dew Point at event time (in degress fahrenheit) 3
Wind Direction (degrees magnetic) 100
Variable Wind Indicator Unknown
Wind Speed (knots) 8
Wind Velocity Indicator Unknown
Wind Gust Indicator Not Gusting
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 1
Injury Total Fatal --
Injury Total Minor --
Injury Total None 167
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 1713
NTSB Notification Source --
NTSB Notification Date Aug 19 1994 12:00AM
NTSB Notification Time 1000
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Dec 6 2000 12:01PM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N901AW
NTSB Number LAX94LA333
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 757-200
Aircraft Series Identifier 757-200
Aircraft Serial Number 23321
Certified Max Gross Weight 241000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 190
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Aug 19 1994 12:00AM
Airframe hours since last inspection --
Airframe Hours 35188
ELT Installed No
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name MERIDIAN TRUST COMPANY
Aircraft Owner Street Address 35 NORTH SIXTH STREET
Aircraft Owner City READING
Aircraft Owner State PA
Aircraft Owner Country
Aircraft Owner Zipcode 19601
Operator is an individual? --
Operator Name AMERICA WEST AIRLINES, INC.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 4000 E. SKY HARBOR BLVD.
Operator City PHOENIX
Operator State AZ
Operator Country
Operator Zip code 85034
Operator Code AWXA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code
Departure City
Departure State
Departure Country
Departure Time 923
Departure Time Zone MST
Destination Same as Local Flt --
Destination Airport Code EWR
Destination City NEWARK
Destination State NJ
Destination Country
Specific Phase of Flight Taxi
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 20 2002 12:42PM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --