Dallas Love Field Airport
Aircraft Accident/Incident Report

Dallas, Texas 75235
Friday, January 27, 1995 16:15 CST

NTSB Narrative Summary Released at Completion of Accident

WHILE DEPLANING PASSENGERS, A FOUR-YEAR-OLD BOY EXITED THROUGH THE GALLEY SERVICING DOOR AND FELL THROUGH A NINE INCH GAP BETWEEN THE AIRPLANE AND THE CATERING TRUCK. THE BOY'S MOTHER HAD HER ARMS LOADED WITH ANOTHER CHILD, A CARRY-ON BAG, A DIAPER BAG, AND HER PURSE. THREE OF THE CREW MEMBERS WERE HELPING HER WHEN THE CHILD FELL.

NTSB Probable Cause Narrative

THE FLIGHT ATTENDANTS' LACK OF SUPERVISION OF DEPLANING PASSENGERS. A FACTOR WAS LACK OF SUPERVISION BY ACCIDENT VICTIMS MOTHER.

Event Information

Type of Event Accident
Event Date 1/27/1995
Event Day of the Week Friday
Time of Event 1615
Event Time Zone Central Standard Time
Event City DALLAS
Event State TEXAS
Event Country --
Zipcode of the event site 75235
Event Date Year 1995
Event Date Month 1
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport DALLAS LOVE FIELD
Event Location Nearest Airport ID DAL
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Not pertinent
Investigator's weather source Weather Observation Facility
Time of the weather observation 1600 Central Standard Time
Direction of event from weather observation facility (degrees) 280
Weather Observation Facility ID DFW
Elevation of weather observation facility 603
Distance of event from weather observation facility (units?) 17
Time Zone of the weather observation CST
Lighting Conditions Day
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 15
Air Temperature at event time (in degrees celsius) 22
Dew Point at event time (in degress fahrenheit) 0
Wind Direction (degrees magnetic) 220
Variable Wind Indicator Unknown
Wind Speed (knots) 18
Wind Velocity Indicator Unknown
Wind Gust Indicator Unknown
Wind Gust (knots) 25
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 124
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 193
NTSB Notification Source --
NTSB Notification Date Jan 30 1995 12:00AM
NTSB Notification Time 1200
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Dec 7 2000 3:59PM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N71SW
NTSB Number FTW95LA103
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed Unknown
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 737-2H4
Aircraft Series Identifier 737-2H4
Aircraft Serial Number 22358
Certified Max Gross Weight 100800
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 124
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name SOUTHWEST AIRLINES CO.
Aircraft Owner Street Address P. O. BOX 37611
Aircraft Owner City DALLAS
Aircraft Owner State TX
Aircraft Owner Country
Aircraft Owner Zipcode 75235
Operator is an individual? --
Operator Name
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address
Operator City
Operator State
Operator Country
Operator Zip code
Operator Code SWAA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger/Cargo
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code
Departure City
Departure State
Departure Country
Departure Time 0
Departure Time Zone
Destination Same as Local Flt dest & departure same, accident can occur anywhere
Destination Airport Code
Destination City
Destination State
Destination Country
Specific Phase of Flight Standing
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Jan 2 2001 10:30AM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --