San Francisco Intl Airport
Aircraft Accident/Incident Report

San Francisco, California 94128
Thursday, June 6, 1996 22:05 PDT

NTSB Narrative Summary Released at Completion of Accident

At night, a tail-to-tail ground collision occurred in an alleyway between an outbound United Boeing 737, N371UA, and an outbound American Boeing 767, N335AA. At the time, the B-737 was under tug control while being pushed back without the aid of wing walkers from gate number 77. The United B-767 was beginning to taxi from the same alleyway following its earlier uneventful pushback with the aid of wing walkers from gate number 63. According to the B-737's tug driver, during pushback she had observed a nearby food service truck and had initially slowed her speed to ensure its passage. Thereafter, she continued pushing the B-737 toward the designed alleyway location. Suddenly, an impact occurred and the tug driver for the first time observed an American B-767 was already located in the alleyway. United management reported that during pushback operations it was the tug driver's responsibility to ensure that adequate clearance existed. Nine months earlier United management was aware that aircraft utilizing its gate number 77 did not have the minimum 25-foot aircraft wing tip clearance as required by the City of San Francisco. City personnel agreed to allow United gate usage provided United 'guarantee the use of wing walkers.'

NTSB Probable Cause Narrative

inadequate visual lookout by the United Airlines tug driver during the pushback operation. Contributing factors were: the driver's reduced ability to observe the American B-767 due to the nighttime condition, and United Airlines management's failure to ensure that safety procedures were followed.

Event Information

Type of Event Accident
Event Date 6/6/1996
Event Day of the Week Thursday
Time of Event 2205
Event Time Zone Pacific Daylight Time
Event City SAN FRANCISCO
Event State CALIFORNIA
Event Country --
Zipcode of the event site 94128
Event Date Year 1996
Event Date Month 6
MidAir Collision Indicator No
On Ground Collision occurred ? Yes
Event Location Latitude
Event Location Longitude
Event Location Airport SAN FRANCISCO INTL
Event Location Nearest Airport ID SFO
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 11
Weather Briefing Completeness Unknown
Investigator's weather source Witness
Time of the weather observation 0
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID
Elevation of weather observation facility 0
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation
Lighting Conditions Night/Bright
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 15
Air Temperature at event time (in degrees celsius) 14
Dew Point at event time (in degress fahrenheit) 8
Wind Direction (degrees magnetic) 280
Variable Wind Indicator Unknown
Wind Speed (knots) 12
Wind Velocity Indicator Unknown
Wind Gust Indicator Not Gusting
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 220
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 1285
NTSB Notification Source --
NTSB Notification Date Jun 6 1996 12:00AM
NTSB Notification Time 2245
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Apr 7 2001 12:43PM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft #2

Aircraft Registration Number N371UA N335AA
NTSB Number LAX96LA222A LAX96LA222B
Missing Aircraft Indicator N N
Federal Aviation Reg. Part Part 121: Air Carrier Part 121: Air Carrier
Type of Flight Plan filed IFR IFR
Flight plan Was Activated? -- --
Damage Substantial Minor
Aircraft Fire None None
Aircraft Explosion None None
Aircraft Manufacturer's Full Name Boeing Boeing
Aircraft Model 737-322 767-223
Aircraft Series Identifier 737-322 767-223
Aircraft Serial Number 24540 22333
Certified Max Gross Weight 130000 352200
Aircraft Category Airplane Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No No
Flight Crew Seats -- --
Cabin Crew Seats -- --
Passenger Seats -- --
Total number of seats on the aircraft 133 173
Number of Engines 2 2
Fixed gear or retractable gear Retractable Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness Continuous Airworthiness
Date of Last Inspection Oct 17 1995 12:00AM --
Airframe hours since last inspection -- --
Airframe Hours 18843 --
ELT Installed Unknown Unknown
ELT Activated Unknown Unknown
ELT Aided Location of Event Site Unknown Unknown
ELT Type -- --
Aircraft Owner Name WILMINGTON TRUST CO. TRUSTEE WILMINGTON TRUST CO. TRUSTEE
Aircraft Owner Street Address RODNEY SQ. N. CORP. TRUST ADM. RODNEY SQ. N. CORP. TRUST ADM.
Aircraft Owner City WILMINGTON WILMINGTON
Aircraft Owner State DE DE
Aircraft Owner Country
Aircraft Owner Zipcode 19890 19890
Operator is an individual? -- --
Operator Name UNITED AIRLINES, INC. AMERICAN AIRLINES, INC.
Operator Same as Owner? No No
Operator Is Doing Business As -- --
Operator Address Same as Owner? No No
Operator Street Address P.O. BOX 66100 P.O. BOX 619616
Operator City ELK GROVE DFW AIRPORT
Operator State IL TX
Operator Country
Operator Zip code 60666 75261
Operator Code UALA AALA
Owner has at least one certificate Yes - certificate holder Yes - certificate holder
Other Operator of large aircraft? No No
Certified for Part 133 or 137 Operation Unknown Unknown
Operator Certificate Number -- --
Indicates whether an air carrier operation was scheduled or not Scheduled Scheduled
Indicates Domestic or International Flight Domestic Domestic
Operator carrying Pax/Cargo/Mail Passenger Only Passenger Only
Type of Flying (Per_Bus / Primary) Unknown Unknown
Second Pilot on Board Yes Yes
Departure Point Same as Event Yes Yes
Departure Airport Code SFO SFO
Departure City
Departure State
Departure Country
Departure Time 2205 2200
Departure Time Zone PDT PDT
Destination Same as Local Flt -- --
Destination Airport Code SEA JFK
Destination City SEATTLE NEW YORK CITY
Destination State WA NY
Destination Country
Specific Phase of Flight -- --
Report sent to ICAO? -- --
Evacuation occurred -- --
Date of most recent change to record Jan 2 2001 10:30AM Jan 2 2001 10:30AM
User who most recently changed record dbo dbo
Since inspection or accident -- --
Event Location Runway Number and Location 0 0
Runway Length -- --
Runway Width -- --
Sight Seeing flight No No
Air Medical Flight No No
Medical Flight -- --