Aircraft Accident/Incident Report

Atlanta, Georgia 30320
Monday, April 28, 1997 13:30 EDT

NTSB Narrative Summary Released at Completion of Accident

Before takeoff, the flight crew was given weather information which indicated the possibility of thunderstorms and turbulence along their flight path. As they climbed through 24,000 feet, they diverted around a 'benign' looking rain shower. As they passed the rain shower, they encountered three jolts of moderate to severe turbulence. All three flight attendants were preparing to serve the cabin at this time, and one was seriously injured during the encounter. The Continental Flight Manual states that the flight crew should instruct the cabin crew to secure the cabin and be seated before an encounter with turbulence.

NTSB Probable Cause Narrative

The failure of the flight crew to alert the cabin crew to the possibility of turbulence, leading to a serious injury when severe turbulence was encountered..

Event Information

Type of Event Accident
Event Date 4/28/1997
Event Day of the Week Monday
Time of Event 1330
Event Time Zone Eastern Daylight Time
Event City ATLANTA
Event State GEORGIA
Event Country --
Zipcode of the event site 30320
Event Date Year 1997
Event Date Month 4
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport
Event Location Nearest Airport ID
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Unknown
Investigator's weather source Weather Observation Facility
Time of the weather observation 1156 Eastern Daylight Time
Direction of event from weather observation facility (degrees) 270
Weather Observation Facility ID ATL
Elevation of weather observation facility 1026
Distance of event from weather observation facility (units?) 100
Time Zone of the weather observation EDT
Lighting Conditions Day
Lowest Ceiling Height 100
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Unknown
Sky Condition for Lowest Ceiling Overcast
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 1
Visibility (Statute Miles) 0.25
Air Temperature at event time (in degrees celsius) 16
Dew Point at event time (in degress fahrenheit) 16
Wind Direction (degrees magnetic) 0
Variable Wind Indicator Variable
Wind Speed (knots) 4
Wind Velocity Indicator Unknown
Wind Gust Indicator Not Gusting
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) 1700
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor 7
Injury Total None 74
Injury Total Serious 1
Injury Total All 8
Investigating Agency NTSB
NTSB Docket Number (internal use) 462
NTSB Notification Source --
NTSB Notification Date Apr 29 1997 12:00AM
NTSB Notification Time 1153
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Dec 8 2000 12:12PM
User who most recently changed record dbo
Basic weather conditions Instrument Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N14245
NTSB Number ATL97LA064
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 737-200
Aircraft Series Identifier 737-200
Aircraft Serial Number 20074
Certified Max Gross Weight 109000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 105
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Apr 20 1997 12:00AM
Airframe hours since last inspection 65
Airframe Hours 8294
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name CONTINENTAL AIRLINES, INC
Aircraft Owner Street Address 15333 JFK BLVD SUITE 420
Aircraft Owner City HOUSTON
Aircraft Owner State TX
Aircraft Owner Country
Aircraft Owner Zipcode 77032
Operator is an individual? --
Operator Name
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address
Operator City
Operator State
Operator Country
Operator Zip code
Operator Code CALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger/Cargo
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code ATL
Departure City
Departure State GA
Departure Country
Departure Time 1247
Departure Time Zone EDT
Destination Same as Local Flt --
Destination Airport Code IAH
Destination City HOUSTON
Destination State TX
Destination Country
Specific Phase of Flight Climb
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Jan 2 2001 10:30AM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --