Individually Owned: 150,657
Corporate Owned: 137,281
Denver International Airport
Aircraft Accident/Incident Report
Denver, Colorado 80249
Sunday, May 4, 1997 13:25 MDT
NTSB Narrative Summary Released at Completion of Accident
The parked airplane was ready for pushback when the 'B' flight attendant told the 'A' flight attendant that a thru passenger had reported the cabin cleaning crew had mistakenly removed his child's stuffed animal and he wanted it returned. The 'A' flight attendant opened the forward entry door after the jetway had backed away from the airplane. Either losing his balance or not realizing the jetway had backed away, he fell 8 feet, 3 inches to the tarmac below, fracturing both wrists, his jaw, and sustaining a concussion. According to the company's chief flight attendant, the injured flight attendant violated company policy and procedures by opening the cabin door prior to the jetway being placed in position.
NTSB Probable Cause Narrative
The flight attendant's failure to assure that the jetway was placed in the proper position prior to opening the forward cabin entry door.
Event Information
| Type of Event | Accident |
| Event Date | 5/4/1997 |
| Event Day of the Week | Sunday |
| Time of Event | 1325 |
| Event Time Zone | Mountain Daylight Time |
| Event City | DENVER |
| Event State | COLORADO |
| Event Country | -- |
| Zipcode of the event site | 80249 |
| Event Date Year | 1997 |
| Event Date Month | 5 |
| MidAir Collision Indicator | No |
| On Ground Collision occurred ? | No |
| Event Location Latitude | |
| Event Location Longitude | |
| Event Location Airport | DENVER INTERNATIONAL |
| Event Location Nearest Airport ID | DEN |
| Indicates whether the acc/inc occurred off or on an airport | On Airport |
| Distance from airport in statute miles | -- |
| Degrees magnetic from airport | -- |
| Airport Elevation | 5431 |
| Weather Briefing Completeness | Not pertinent |
| Investigator's weather source | Weather Observation Facility |
| Time of the weather observation | 1253 Mountain Daylight Time |
| Direction of event from weather observation facility (degrees) | 0 |
| Weather Observation Facility ID | DEN |
| Elevation of weather observation facility | 5431 |
| Distance of event from weather observation facility (units?) | 0 |
| Time Zone of the weather observation | MDT |
| Lighting Conditions | Day |
| Lowest Ceiling Height | 0 |
| Lowest Non-Ceiling Height | 12000 |
| Sky/Lowest/Cloud Conditions | Scattered |
| Sky Condition for Lowest Ceiling | None |
| Visibility Runway Visual Range (Feet) | 0 |
| Visibility Runway Visual Value (Statute Miles) | 0 |
| Visibility (Statute Miles) | 10 |
| Air Temperature at event time (in degrees celsius) | 24 |
| Dew Point at event time (in degress fahrenheit) | -1 |
| Wind Direction (degrees magnetic) | 220 |
| Variable Wind Indicator | Unknown |
| Wind Speed (knots) | 8 |
| Wind Velocity Indicator | Unknown |
| Wind Gust Indicator | Not Gusting |
| Wind Gust (knots) | 0 |
| Altimeter Setting at event time (in. Hg) | 30 |
| Density Altitude (feet) | 7470 |
| Intensity of Precipitation | Unknown |
| METAR weather report | -- |
| Event Highest Injury | Serious |
| On Ground, Fatal Injuries | 0 |
| On Ground, Minor Injuries | 0 |
| On Ground, Serious Injuries | 0 |
| Injury Total Fatal | -- |
| Injury Total Minor | -- |
| Injury Total None | 96 |
| Injury Total Serious | 1 |
| Injury Total All | 1 |
| Investigating Agency | NTSB |
| NTSB Docket Number (internal use) | 125 |
| NTSB Notification Source | -- |
| NTSB Notification Date | May 5 1997 12:00AM |
| NTSB Notification Time | 1025 |
| Fiche Number and/or location -used to find docket information | IMAGE |
| Date of most recent change to record | Dec 8 2000 12:16PM |
| User who most recently changed record | dbo |
| Basic weather conditions | Visual Meteorological Cond |
| FAA District Office | -- |
Aircraft Involved |
|
|---|---|
Aircraft #1 |
|
| Aircraft Registration Number | N217US |
| NTSB Number | FTW97LA177 |
| Missing Aircraft Indicator | N |
| Federal Aviation Reg. Part | Part 121: Air Carrier |
| Type of Flight Plan filed | IFR |
| Flight plan Was Activated? | -- |
| Damage | None |
| Aircraft Fire | Unknown |
| Aircraft Explosion | Unknown |
| Aircraft Manufacturer's Full Name | Boeing |
| Aircraft Model | 737-201 |
| Aircraft Series Identifier | 737-201 |
| Aircraft Serial Number | 20215 |
| Certified Max Gross Weight | 109000 |
| Aircraft Category | Airplane |
| Aircraft Registration Class | U.S. Registered/U.S. Soil |
| Aircraft is a homebuilt? | No |
| Flight Crew Seats | -- |
| Cabin Crew Seats | -- |
| Passenger Seats | -- |
| Total number of seats on the aircraft | 116 |
| Number of Engines | 2 |
| Fixed gear or retractable gear | Retractable |
| Aircraft, Type of Last Inspection | AAIP |
| Date of Last Inspection | May 3 1997 12:00AM |
| Airframe hours since last inspection | 3 |
| Airframe Hours | 65179 |
| ELT Installed | No |
| ELT Activated | Unknown |
| ELT Aided Location of Event Site | Unknown |
| ELT Type | -- |
| Aircraft Owner Name | FIRST SECURITY BANK, N.A. |
| Aircraft Owner Street Address | 79 S. MAIN ST. |
| Aircraft Owner City | SALT LAKE CITY |
| Aircraft Owner State | UT |
| Aircraft Owner Country | |
| Aircraft Owner Zipcode | 84111 |
| Operator is an individual? | -- |
| Operator Name | FRONTIER AIRLINES, INC. |
| Operator Same as Owner? | No |
| Operator Is Doing Business As | -- |
| Operator Address Same as Owner? | No |
| Operator Street Address | 12015 E. 46TH AVE., SUITE 200 |
| Operator City | DENVER |
| Operator State | CO |
| Operator Country | |
| Operator Zip code | 80239 |
| Operator Code | F3LA |
| Owner has at least one certificate | Yes - certificate holder |
| Other Operator of large aircraft? | No |
| Certified for Part 133 or 137 Operation | Unknown |
| Operator Certificate Number | -- |
| Indicates whether an air carrier operation was scheduled or not | Scheduled |
| Indicates Domestic or International Flight | Domestic |
| Operator carrying Pax/Cargo/Mail | Passenger Only |
| Type of Flying (Per_Bus / Primary) | Unknown |
| Second Pilot on Board | Yes |
| Departure Point Same as Event | Yes |
| Departure Airport Code | DEN |
| Departure City | |
| Departure State | |
| Departure Country | |
| Departure Time | 0 |
| Departure Time Zone | |
| Destination Same as Local Flt | -- |
| Destination Airport Code | MSP |
| Destination City | MINNEAPOLIS |
| Destination State | MN |
| Destination Country | |
| Specific Phase of Flight | Standing |
| Report sent to ICAO? | -- |
| Evacuation occurred | -- |
| Date of most recent change to record | Dec 20 2002 12:42PM |
| User who most recently changed record | dbo |
| Since inspection or accident | -- |
| Event Location Runway Number and Location | 0 |
| Runway Length | -- |
| Runway Width | -- |
| Sight Seeing flight | No |
| Air Medical Flight | No |
| Medical Flight | -- |