Aircraft Accident/Incident Report

Pacific Ocean
Wednesday, June 9, 1999 2:45 GMT

NTSB Narrative Summary Released at Completion of Accident

While en route from Singapore to Narita, Japan, a flight attendant proceeded to transfer a serving cart from the main deck to the upper deck. As the flight attendant pushed the cart into the lift, the lift began to move. The lift continued to raise, catching the edge of the cart and lifting it off the ground, trapping the flight attendant between the other end of the cart and the galley counter opposite the lift. As the cart was raised off the floor, the flight attendant was lifted off her feet and her body was pushed on top of the galley counter. The cart continued to rise, pinning the flight attendant's face between the cart and the bins above the galley counter. An inspection of the galley lift after landing revealed a piece of cardboard had been inserted into the interlock safety switch, disabling it, and by doing so, the galley lift can be operated without closing the galley lift door. This condition is known to have been caused, in other incidents, by food service personnel to expedite loading of food service aboard the aircraft.

NTSB Probable Cause Narrative

intentional tampering/altering of a galley lift interlock microswitch by unknown persons.

Event Information

Type of Event Accident
Event Date 6/9/1999
Event Day of the Week Wednesday
Time of Event 245
Event Time Zone --
Event City PACIFIC OCEAN
Event State PACIFIC OCEAN
Event Country --
Zipcode of the event site
Event Date Year 1999
Event Date Month 6
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport
Event Location Nearest Airport ID
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Not pertinent
Investigator's weather source Witness
Time of the weather observation 0
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID
Elevation of weather observation facility 0
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation
Lighting Conditions Day
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Unknown
Sky Condition for Lowest Ceiling Unknown
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 0
Air Temperature at event time (in degrees celsius) --
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) 0
Variable Wind Indicator Unknown
Wind Speed (knots) 0
Wind Velocity Indicator Unknown
Wind Gust Indicator Unknown
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) --
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 325
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 1442
NTSB Notification Source --
NTSB Notification Date Jun 9 1999 12:00AM
NTSB Notification Time 1045
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Dec 12 2000 11:39AM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N198UA
NTSB Number LAX99LA212
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 747-422
Aircraft Series Identifier 747-422
Aircraft Serial Number 28716
Certified Max Gross Weight 875000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 391
Number of Engines 4
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Aug 17 1998 12:00AM
Airframe hours since last inspection 4002
Airframe Hours 8439
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name UNITED AIRLINES INC.
Aircraft Owner Street Address P.O. BOX 99100
Aircraft Owner City CHICAGO
Aircraft Owner State IL
Aircraft Owner Country
Aircraft Owner Zipcode 60666
Operator is an individual? --
Operator Name UNITED AIRLINES
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 1200 EAST ALONQUIN ROAD
Operator City ELK GROVE TOWNS
Operator State IL
Operator Country
Operator Zip code 60007
Operator Code UALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code SIN
Departure City SINGAPORE
Departure State OF
Departure Country
Departure Time 725
Departure Time Zone
Destination Same as Local Flt --
Destination Airport Code NRT
Destination City NARITA
Destination State OF
Destination Country
Specific Phase of Flight Cruise
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Jan 2 2001 10:30AM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --