O'hare Int'l Airport
Aircraft Accident/Incident Report

Chicago, Illinois 60666
Monday, February 21, 2000 17:30 CST

NTSB Narrative Summary Released at Completion of Accident

They reported seeing the refueling truck parked at a 45 degree angle to the lead in line on the right side of the airplane. The truck then moved forward and contacted the right side of the airplane near the nose gear where it came to rest. The airplane just arrived at the gate and the jet bridge was not yet in place. The airplane was pushed several feet to the left by the impact. One witness reported the truck was traveling between 20 and 30 miles per hour and another witness reported it was traveling 'a little to fast.' Witnesses who saw and helped the fuel truck driver out of his vehicle after the accident reported that he appeared to be 'dazed'. At least 20 passengers who stood up immediately when the airplane reached the gate were 'thrown about' when the impact occurred. The driver of the refueling truck did not remember the impact and reported he must have 'blacked out.' A medical and sleep study evaluation of the driver showed he suffered from severe obstructive sleep apnea and significant hypersomnolence. The same driver was involved in another occurrence in October, 1999. He reported 'dosing off' just prior to that collision.

NTSB Probable Cause Narrative

the driver of the refueling truck fell asleep which resulted in him not maintaining clearance with the parked aircraft. Factors associated with the accident were severe obstructive sleep apnea and significant hypersomnolence which resulted in chronic fatigue.

Event Information

Type of Event Accident
Event Date 2/21/2000
Event Day of the Week Monday
Time of Event 1730
Event Time Zone Central Standard Time
Event City CHICAGO
Event State ILLINOIS
Event Country --
Zipcode of the event site 60666
Event Date Year 2000
Event Date Month 2
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport O'HARE INT'L AIRPORT
Event Location Nearest Airport ID ORD
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 668
Weather Briefing Completeness Unknown
Investigator's weather source Weather Observation Facility
Time of the weather observation 1756 Central Standard Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID ORD
Elevation of weather observation facility 668
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation CST
Lighting Conditions Dusk
Lowest Ceiling Height 20000
Lowest Non-Ceiling Height 6000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 7
Dew Point at event time (in degress fahrenheit) 2
Wind Direction (degrees magnetic) 190
Variable Wind Indicator Unknown
Wind Speed (knots) 13
Wind Velocity Indicator Unknown
Wind Gust Indicator Unknown
Wind Gust (knots) 20
Altimeter Setting at event time (in. Hg) 30
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 1
Injury Total Fatal --
Injury Total Minor 6
Injury Total None 46
Injury Total Serious 1
Injury Total All 7
Investigating Agency NTSB
NTSB Docket Number (internal use) 254
NTSB Notification Source --
NTSB Notification Date Feb 21 1999 12:00AM
NTSB Notification Time 1820
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Mar 4 2001 7:06AM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N1403M
NTSB Number CHI00LA076
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage Substantial
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Fokker
Aircraft Model F28 MK100
Aircraft Series Identifier F28 MK100
Aircraft Serial Number 11352
Certified Max Gross Weight 91500
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 112
Number of Engines 2
Fixed gear or retractable gear Fixed
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name AMERICAN AIRLINES, INC.
Aircraft Owner Street Address P.O. BOX 619616
Aircraft Owner City DFW AIRPORT
Aircraft Owner State TX
Aircraft Owner Country
Aircraft Owner Zipcode 75261
Operator is an individual? --
Operator Name
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address
Operator City
Operator State
Operator Country
Operator Zip code
Operator Code AALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code RST
Departure City ROCHESTER
Departure State MN
Departure Country
Departure Time 1643
Departure Time Zone CST
Destination Same as Local Flt crash at destination city
Destination Airport Code ORD
Destination City
Destination State
Destination Country
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Mar 4 2001 7:06AM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --