Tokyo-Narita Airport
Aircraft Accident/Incident Report

Nr Tokyo,Japan
Monday, May 2, 1988 18:16 BST

NTSB Narrative Summary Released at Completion of Accident

UNITED FLT 97 EXPERIENCED INDICATIONS OF UNEVEN FUEL FLOW FROM MAIN TANKS 2 AND 3 AT FL360 BEGINNING ABOUT 4- HOURS AFTER DEPARTURE ON AN 11-HOUR TRANSPACIFIC FLIGHT. THE FUEL SYSTEM HAD BEEN SET UP FOR ALL ENGINE FEED FROM THE NOS 2 AND 3 TANKS. ALTHOUGH IT WAS LATER ESTABLISHED THAT THE NUMBER 2 CROSSFEED VALVE FAILED IN THE CLOSED POSITION, THE S/O INFORMED THE CAPT THAT THE INTRANSIT LIGHT HAD ILLUMINATED WHEN THE VALVE SELECTOR WAS MOVED TO THE CLOSED POSITION - INDICATING NORMAL CROSSFEED VALVE OPERATION. FUEL SYSTEM PROBLEM WAS MISDIAGNOSED AS A PROBLEM OF FAULTY FUEL GAGE INDICATIONS. FUEL MONITORING INDICATED INSUFFICIENT FUEL FLOW FROM NO 2 TANK WHEN CROSSFEEDING. ENGS 1, 3, AND 4 FLAMED OUT WHEN FUEL WAS EXPENDED FROM ALL TANKS EXCEPT NO 2. EMERGENCY DESCENT WAS MADE TO DESTINATION TOKYO-NARITA AIRPORT. CREW REPORTED THEY USED FLAPS-20, BUT DFDR SHOWED FLAPS-1 WAS USED FOR LANDING. 3 TIRES BLEW ON LANDING. ALL 3 FLIGHTCREW QUALIFIED IN THE B-747 IN THE 13-MONTHS BEFORE THE INCIDENT.

NTSB Probable Cause Narrative

Not Yet Reported

Event Information

Type of Event Incident
Event Date 5/2/1988
Event Day of the Week Monday
Time of Event 1816
Event Time Zone Bering Standard Time
Event City NR TOKYO,JAPAN
Event State PACIFIC OCEAN
Event Country --
Zipcode of the event site
Event Date Year 1988
Event Date Month 5
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude
Event Location Longitude
Event Location Airport TOKYO-NARITA
Event Location Nearest Airport ID NRT
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 0
Degrees magnetic from airport 0
Airport Elevation --
Weather Briefing Completeness Not pertinent
Investigator's weather source Pilot
Time of the weather observation 0
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID
Elevation of weather observation facility 0
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation
Lighting Conditions Day
Lowest Ceiling Height 0
Lowest Non-Ceiling Height 0
Sky/Lowest/Cloud Conditions Unknown
Sky Condition for Lowest Ceiling Unknown
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 5
Air Temperature at event time (in degrees celsius) --
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) 0
Variable Wind Indicator Unknown
Wind Speed (knots) 0
Wind Velocity Indicator Unknown
Wind Gust Indicator Unknown
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) --
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 258
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 5114
NTSB Notification Source --
NTSB Notification Date May 2 1988 12:00AM
NTSB Notification Time 0
Fiche Number and/or location -used to find docket information 40452
Date of most recent change to record Dec 13 2000 11:44AM
User who most recently changed record dbo
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N157UA
NTSB Number DCA88IA056
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage Minor
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 747-123
Aircraft Series Identifier 747-123
Aircraft Serial Number 20106
Certified Max Gross Weight 734000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 419
Number of Engines 4
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours 39950
ELT Installed Unknown
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name UNITED AIRLINES
Aircraft Owner Street Address SAN FRANCISCO INT'L AIRPORT
Aircraft Owner City SAN FRANCISCO
Aircraft Owner State CA
Aircraft Owner Country
Aircraft Owner Zipcode 94128
Operator is an individual? --
Operator Name UNITED AIRLINES
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address
Operator City
Operator State
Operator Country
Operator Zip code
Operator Code UALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code LAX
Departure City LOS ANGELES
Departure State CA
Departure Country
Departure Time 1901
Departure Time Zone UTC
Destination Same as Local Flt --
Destination Airport Code NRT
Destination City TOKYO, JAPAN
Destination State OF
Destination Country
Specific Phase of Flight Cruise
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 20 2002 12:42PM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 34
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --