Individually Owned: 150,657
Corporate Owned: 137,281
Aircraft Accident/Incident Report
Portland, Oregon 97218
Saturday, November 4, 2000 11:15 PST
NTSB Narrative Summary Released at Completion of Accident
About five to 10 minutes after the flight attendants began cabin service, the aircraft entered an area of light to moderate turbulence. The flight crew directed the flight attendants to discontinue cabin service and take their seats, and initiated a descent to an altitude where the air was reported smooth. The flight attendants were in the process of attempting to stow a beverage cart in the aft galley when the aircraft encountered turbulence that momentarily subjected the aircraft to negative G forces. The unseated flight attendants were thrown up off the floor in this encounter, with at least one flight attendant striking her head on the ceiling. The unsecured beverage cart landed on top of this flight attendant's foot, fracturing bones in her foot. Three other flight attendants received minor injuries. The flight crew reported that this encounter occurred in the descent just above flight level (FL) 330, about 90 miles east of the Kimberly, Oregon (IMB) VORTAC. Upon being notified of this situation, the flight crew initiated actions to deal with the situation, and continued on to the flight's destination with the remainder of the flight proceeding uneventfully.
NTSB Probable Cause Narrative
An inflight encounter with turbulence that occurred before flight attendants could finish stowing a beverage cart and return to their seats.
Event Information
| Type of Event | Accident |
| Event Date | 11/4/2000 |
| Event Day of the Week | Saturday |
| Time of Event | 1115 |
| Event Time Zone | Pacific Standard Time |
| Event City | PORTLAND |
| Event State | OREGON |
| Event Country | -- |
| Zipcode of the event site | 97218 |
| Event Date Year | 2000 |
| Event Date Month | 11 |
| MidAir Collision Indicator | No |
| On Ground Collision occurred ? | No |
| Event Location Latitude | -- |
| Event Location Longitude | -- |
| Event Location Airport | |
| Event Location Nearest Airport ID | |
| Indicates whether the acc/inc occurred off or on an airport | Off Airport/Airstrip |
| Distance from airport in statute miles | -- |
| Degrees magnetic from airport | -- |
| Airport Elevation | -- |
| Weather Briefing Completeness | Full |
| Investigator's weather source | Weather Observation Facility |
| Time of the weather observation | 1253 Mountain Standard Time |
| Direction of event from weather observation facility (degrees) | 0 |
| Weather Observation Facility ID | ONO |
| Elevation of weather observation facility | 2189 |
| Distance of event from weather observation facility (units?) | 0 |
| Time Zone of the weather observation | MST |
| Lighting Conditions | Day |
| Lowest Ceiling Height | 8000 |
| Lowest Non-Ceiling Height | 0 |
| Sky/Lowest/Cloud Conditions | Unknown |
| Sky Condition for Lowest Ceiling | Broken |
| Visibility Runway Visual Range (Feet) | 0 |
| Visibility Runway Visual Value (Statute Miles) | 0 |
| Visibility (Statute Miles) | 10 |
| Air Temperature at event time (in degrees celsius) | 55 |
| Dew Point at event time (in degress fahrenheit) | 34 |
| Wind Direction (degrees magnetic) | 143 |
| Variable Wind Indicator | Unknown |
| Wind Speed (knots) | 12 |
| Wind Velocity Indicator | Unknown |
| Wind Gust Indicator | Not Gusting |
| Wind Gust (knots) | 0 |
| Altimeter Setting at event time (in. Hg) | 29 |
| Density Altitude (feet) | -- |
| Intensity of Precipitation | Unknown |
| METAR weather report | -- |
| Event Highest Injury | Serious |
| On Ground, Fatal Injuries | 0 |
| On Ground, Minor Injuries | 0 |
| On Ground, Serious Injuries | 0 |
| Injury Total Fatal | -- |
| Injury Total Minor | 3 |
| Injury Total None | 180 |
| Injury Total Serious | 1 |
| Injury Total All | 4 |
| Investigating Agency | NTSB |
| NTSB Docket Number (internal use) | 10049 |
| NTSB Notification Source | FAA ROC |
| NTSB Notification Date | Nov 4 2000 12:00AM |
| NTSB Notification Time | 1345 |
| Fiche Number and/or location -used to find docket information | IMAGE |
| Date of most recent change to record | Jul 17 2001 8:35AM |
| User who most recently changed record | MONR |
| Basic weather conditions | Visual Meteorological Cond |
| FAA District Office | -- |
Aircraft Involved |
|
|---|---|
Aircraft #1 |
|
| Aircraft Registration Number | N173DZ |
| NTSB Number | SEA01LA014 |
| Missing Aircraft Indicator | N |
| Federal Aviation Reg. Part | Part 121: Air Carrier |
| Type of Flight Plan filed | IFR |
| Flight plan Was Activated? | -- |
| Damage | None |
| Aircraft Fire | None |
| Aircraft Explosion | None |
| Aircraft Manufacturer's Full Name | Boeing |
| Aircraft Model | 767-332ER |
| Aircraft Series Identifier | 767-332ER |
| Aircraft Serial Number | 29692 |
| Certified Max Gross Weight | 407000 |
| Aircraft Category | Airplane |
| Aircraft Registration Class | U.S. Registered/U.S. Soil |
| Aircraft is a homebuilt? | No |
| Flight Crew Seats | -- |
| Cabin Crew Seats | -- |
| Passenger Seats | -- |
| Total number of seats on the aircraft | 265 |
| Number of Engines | 2 |
| Fixed gear or retractable gear | Retractable |
| Aircraft, Type of Last Inspection | Continuous Airworthiness |
| Date of Last Inspection | Oct 30 2000 12:00AM |
| Airframe hours since last inspection | 153 |
| Airframe Hours | 6911 |
| ELT Installed | Unknown |
| ELT Activated | Unknown |
| ELT Aided Location of Event Site | Unknown |
| ELT Type | -- |
| Aircraft Owner Name | DELTA AIR LINES INC. |
| Aircraft Owner Street Address | HARTSFIELD INTL AP DEPT 509 |
| Aircraft Owner City | ATLANTA |
| Aircraft Owner State | GA |
| Aircraft Owner Country | |
| Aircraft Owner Zipcode | 30320 |
| Operator is an individual? | -- |
| Operator Name | |
| Operator Same as Owner? | Yes |
| Operator Is Doing Business As | -- |
| Operator Address Same as Owner? | Yes |
| Operator Street Address | |
| Operator City | |
| Operator State | |
| Operator Country | |
| Operator Zip code | |
| Operator Code | DALA |
| Owner has at least one certificate | Yes - certificate holder |
| Other Operator of large aircraft? | No |
| Certified for Part 133 or 137 Operation | Unknown |
| Operator Certificate Number | -- |
| Indicates whether an air carrier operation was scheduled or not | Scheduled |
| Indicates Domestic or International Flight | Domestic |
| Operator carrying Pax/Cargo/Mail | Passenger/Cargo |
| Type of Flying (Per_Bus / Primary) | Unknown |
| Second Pilot on Board | Yes |
| Departure Point Same as Event | No |
| Departure Airport Code | SLC |
| Departure City | SALT LAKE CITY |
| Departure State | UT |
| Departure Country | |
| Departure Time | 1105 |
| Departure Time Zone | MST |
| Destination Same as Local Flt | crash at destination city |
| Destination Airport Code | PDX |
| Destination City | |
| Destination State | OR |
| Destination Country | |
| Specific Phase of Flight | Descent |
| Report sent to ICAO? | -- |
| Evacuation occurred | -- |
| Date of most recent change to record | Jun 27 2001 3:43PM |
| User who most recently changed record | dbo |
| Since inspection or accident | -- |
| Event Location Runway Number and Location | 0 |
| Runway Length | -- |
| Runway Width | -- |
| Sight Seeing flight | No |
| Air Medical Flight | No |
| Medical Flight | -- |