Aircraft Accident/Incident Report

Anchorage, Alaska 99515
Monday, November 13, 2000 12:12 AST

NTSB Narrative Summary Released at Completion of Accident

The captain of a Boeing 737-700 reported that prior to starting a descent, he received reports of moderate turbulence in the area of the arrival airport. He said that he instructed the cabin attendants to secure the cabin early in anticipation of turbulence during the approach. The injured flight attendant related that before the flight crew initiated the descent, the attendants were asked to ready the cabin early in anticipation of turbulence. She said that as she walked to the back of the airplane, and just before she was to be seated, she noticed that a few remaining service carts located in the aft galley were not locked down. She stated that as she locked down one of the last remaining service carts, 'the floor just fell out from under my feet, my head hit the ceiling, and I landed back on the floor, on my right leg.' The flight attendant sustained a broken right ankle.

NTSB Probable Cause Narrative

An in-flight encounter with clear air turbulence.

Event Information

Type of Event Accident
Event Date 11/13/2000
Event Day of the Week Monday
Time of Event 1212
Event Time Zone Atlantic Standard Time
Event City ANCHORAGE
Event State ALASKA
Event Country --
Zipcode of the event site 99515
Event Date Year 2000
Event Date Month 11
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport
Event Location Nearest Airport ID
Indicates whether the acc/inc occurred off or on an airport Unknown
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Full
Investigator's weather source Pilot
Time of the weather observation 0
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID
Elevation of weather observation facility 0
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation
Lighting Conditions Day
Lowest Ceiling Height 14000
Lowest Non-Ceiling Height 10000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Overcast
Visibility Runway Visual Range (Feet) 0
Visibility Runway Visual Value (Statute Miles) 0
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) -2
Dew Point at event time (in degress fahrenheit) -4
Wind Direction (degrees magnetic) 340
Variable Wind Indicator Unknown
Wind Speed (knots) 7
Wind Velocity Indicator Unknown
Wind Gust Indicator Unknown
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29
Density Altitude (feet) --
Intensity of Precipitation Unknown
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries 0
On Ground, Minor Injuries 0
On Ground, Serious Injuries 0
Injury Total Fatal --
Injury Total Minor --
Injury Total None 99
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 1093
NTSB Notification Source --
NTSB Notification Date Nov 13 2000 12:00AM
NTSB Notification Time 1540
Fiche Number and/or location -used to find docket information IMAGE
Date of most recent change to record Jul 10 2001 4:13PM
User who most recently changed record MONR
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N611AS
NTSB Number ANC01LA018
Missing Aircraft Indicator N
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? --
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 737-790
Aircraft Series Identifier 737-790
Aircraft Serial Number 29753
Certified Max Gross Weight 155000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 129
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Unknown
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name ALASKA AIR GROUP
Aircraft Owner Street Address P.O. BOX 68900 / CODE: SEAOZ
Aircraft Owner City SEATTLE
Aircraft Owner State WA
Aircraft Owner Country
Aircraft Owner Zipcode 98168
Operator is an individual? --
Operator Name
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address
Operator City
Operator State
Operator Country
Operator Zip code
Operator Code ASAA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation Unknown
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Unknown
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code ORD
Departure City CHICAGO
Departure State IL
Departure Country
Departure Time 903
Departure Time Zone CST
Destination Same as Local Flt --
Destination Airport Code ANC
Destination City ANCHORAGE
Destination State AK
Destination Country
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Jun 3 2001 4:08AM
User who most recently changed record dbo
Since inspection or accident --
Event Location Runway Number and Location 0
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --