Denver International Airport
Aircraft Accident/Incident Report

Denver, Colorado 80249
Wednesday, September 5, 2001 17:14 MDT

NTSB Narrative Summary Released at Completion of Accident

During refueling, with the airplane parked at the gate to unload passengers, a pressurized refueling hose broke loose from the airplane and a fire erupted. The hose which broke loose was the inboard of two hoses which had been attached by the refueler to the left wing refueling panel. Examination of the hose revealed that it came loose due to the fracture of the three refueling adapter ring locking lugs on the airplane's inboard left wing refueling port. Metallurgical examination of the inboard (fractured) adapter and the outboard adapter indicated that although the inboard adapter had a different microstructure and probably a different heat treatment history from the outboard adapter, they both met the applicable requirements for ultimate tensile strength and chemistry. Additionally, the metallurgical examination found the locking lug fractures to be the result of a one-time ductile overstress with no indications of preexisting cracking, corrosion, or defects that would have degraded the load-carrying capacity of the adapter. Therefore, the failure of the adapter was the result of an overload applied at the time of the separation. The investigation revealed that the refueler had improperly positioned the hydrant truck in relation to the airplane's left wing refueling panel prior to commencing refueling operations. Because of this positioning, the lift platform's left railing obstructed the normal nozzle attachment procedure to the airplane's inboard manifold adapter. Subsequently, while attaching the nozzle, the refueler improperly routed the hose over the top of the front railing, around the left forward corner support of the railing structure, and aft to the airplane's inboard manifold adapter ring. The investigation also revealed evidence consistent with the refueler lowering the lift platform, for personal comfort during the long refueling, and the refueling hose then catching on the platform's left front railing and bumper. Vertical pull tests indicated that the three nozzle attachment lugs were capable of supporting a load in excess of 10,000 pounds if the load was applied along the nozzle centerline. However, the weight bearing capability of the lugs dropped off as the load was applied at increasing angles off the centerline. At an angle of 30 degrees off centerline, the lugs failed below 1,000 pounds of load. The refueler's improper routing of the fuel hose would have placed an off-axis load of approximately 52 degrees. The angular force applied to the manifold adapter ring was amplified when the refueling hose was pressurized. The combination of the two forces resulted in the adapter ring's failure. Pressurized fuel discharged forming a fuel mist cloud that subsequently ignited. The resulting fire resulted in fatal injuries to the refueler. The airplane's lower leading edge panels, the refueling control panel, and the outboard portions of the left engine fan cowl and thrust reverser were thermally damaged. The hydrant truck was destroyed in the fire. Since the accident, two companies have introduced modifications to help position hydrant dispenser trucks during single person operations, and industry groups are examining the need for changes to existing industry standards and practices of aircraft fueling.

NTSB Probable Cause Narrative

the overstress fracture of the airplane's refueling adapter ring that resulted from the abnormal angular force applied to it. The applied angular force occurred due to the ground refueler inadequately positioning the hydrant fuel truck (in relation to the airplane), and his inattentiveness while lowering the refueling lift platform, thus permitting the refueling hose to become snagged and pulled at an angle. The fracture of the adapter ring during the refueling led to the ignition of the pressurized (mist producing) spilled fuel and subsequent fire.

Event Information

Type of Event Accident
Event Date 9/5/2001
Event Day of the Week Wednesday
Time of Event 1714
Event Time Zone Mountain Daylight Time
Event City Denver
Event State COLORADO
Event Country --
Zipcode of the event site 80249
Event Date Year 2001
Event Date Month 9
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 395135N
Event Location Longitude 1044018W
Event Location Airport Denver International Airport
Event Location Nearest Airport ID DEN
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 5431
Weather Briefing Completeness Not pertinent
Investigator's weather source Weather Observation Facility
Time of the weather observation 1656 Mountain Daylight Time
Direction of event from weather observation facility (degrees) 150
Weather Observation Facility ID BKF
Elevation of weather observation facility 5431
Distance of event from weather observation facility (units?) 8
Time Zone of the weather observation MDT
Lighting Conditions Day
Lowest Ceiling Height 25000
Lowest Non-Ceiling Height 6500
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 40
Air Temperature at event time (in degrees celsius) 28
Dew Point at event time (in degress fahrenheit) 2
Wind Direction (degrees magnetic) 210
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 12
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.96
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Fatal
On Ground, Fatal Injuries 1
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal 1
Injury Total Minor --
Injury Total None 26
Injury Total Serious --
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 17282
NTSB Notification Source FAA COMM CTR
NTSB Notification Date Sep 5 2001 12:00AM
NTSB Notification Time 1735
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Feb 24 2005 9:13AM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office Denver, CO

Aircraft Involved

Aircraft #1

Aircraft Registration Number G-VIIK
NTSB Number DEN01FA157
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 129: Foreign
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Substantial
Aircraft Fire Ground
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 777-236
Aircraft Series Identifier --
Aircraft Serial Number 28840
Certified Max Gross Weight 590000
Aircraft Category Airplane
Aircraft Registration Class Foreign Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 285
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection AAIP
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours 11221
ELT Installed No
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name British Airways
Aircraft Owner Street Address P.O. Box 10 Heathrow Airport
Aircraft Owner City Hounslow Middlewsex
Aircraft Owner State --
Aircraft Owner Country UK
Aircraft Owner Zipcode TW6 2JA
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code --
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code GKK
Departure City London
Departure State --
Departure Country UK
Departure Time 713
Departure Time Zone MDT
Destination Same as Local Flt crash at destination city
Destination Airport Code DEN
Destination City Denver
Destination State CO
Destination Country USA
Specific Phase of Flight Standing - engine(s) not operating
Report sent to ICAO? Yes
Evacuation occurred Yes
Date of most recent change to record --
User who most recently changed record --
Since inspection or accident Time of Accident
Event Location Runway Number and Location --
Runway Length --
Runway Width --
Sight Seeing flight --
Air Medical Flight --
Medical Flight --