Reno International Airport
Aircraft Accident/Incident Report

Reno, Nevada 89502
Monday, April 15, 2002 10:55 PDT

NTSB Narrative Summary Released at Completion of Accident

The airplane encountered moderate turbulence while descending for the approach into the airport and one flight attendant sustained serious injuries. The captain briefed the lead flight attendant on the expected turbulence encounter and asked that the cabin be secured early with everyone, including the flight attendants, in their seats and secured. A prearranged chime signal would notify the lead flight attendant that everyone should be in their seats. After the chime signal, everyone was seated and secured; however, a flight attendant seated in the rear of the airplane noticed that a galley upper door compartment had come open. This compartment was in line with both her head and another attendant's head, and she was concerned about objects coming out of the compartment during landing and injuring either one of them. She unfastened her restraints, got up, and secured the door. As she was returning to her seat, the airplane encountered a severe jolt, which violently slammed her into the ceiling, then the floor.

NTSB Probable Cause Narrative

The failure of an undetermined cabin crewmember to securely close an aft galley compartment door, which necessitated the injured crewmember leaving her seat to secure the compartment door.

Event Information

Type of Event Accident
Event Date 4/15/2002
Event Day of the Week Monday
Time of Event 1055
Event Time Zone Pacific Daylight Time
Event City Reno
Event State NEVADA
Event Country --
Zipcode of the event site 89502
Event Date Year 2002
Event Date Month 4
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 392900N
Event Location Longitude 1194600W
Event Location Airport Reno International
Event Location Nearest Airport ID RNO
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 15
Degrees magnetic from airport 150
Airport Elevation 4412
Weather Briefing Completeness Full
Investigator's weather source Weather Observation Facility
Time of the weather observation 1055 Pacific Standard Time
Direction of event from weather observation facility (degrees) 330
Weather Observation Facility ID KRNO
Elevation of weather observation facility 4412
Distance of event from weather observation facility (units?) 15
Time Zone of the weather observation PST
Lighting Conditions Day
Lowest Ceiling Height 6500
Lowest Non-Ceiling Height 4000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 5
Dew Point at event time (in degress fahrenheit) -7
Wind Direction (degrees magnetic) 320
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 18
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 25
Altimeter Setting at event time (in. Hg) 29.7
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 67
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 14951
NTSB Notification Source FAA
NTSB Notification Date Apr 15 2002 12:00AM
NTSB Notification Time 1115
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Mar 2 2004 8:06AM
User who most recently changed record NTSB\MONR
Basic weather conditions Visual Meteorological Cond
FAA District Office WP-FSDO-Reno, Nevada

Aircraft Involved

Aircraft #1

Aircraft Registration Number N325NB
NTSB Number LAX02LA138
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Airbus Industrie
Aircraft Model A319-114
Aircraft Series Identifier --
Aircraft Serial Number 1483
Certified Max Gross Weight 155200
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 131
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Apr 15 2002 12:00AM
Airframe hours since last inspection --
Airframe Hours 2906
ELT Installed No
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name --
Aircraft Owner Street Address --
Aircraft Owner City --
Aircraft Owner State --
Aircraft Owner Country --
Aircraft Owner Zipcode --
Operator is an individual? No
Operator Name Northwest Airlines, Inc.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 5101 Northwest Drive
Operator City St. Paul
Operator State MN
Operator Country USA
Operator Zip code 55111
Operator Code NWAA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code KMSP
Departure City Minneapolis
Departure State MN
Departure Country USA
Departure Time 930
Departure Time Zone CDT
Destination Same as Local Flt crash at destination city
Destination Airport Code KRNO
Destination City Reno
Destination State NV
Destination Country USA
Specific Phase of Flight Approach
Report sent to ICAO? Yes
Evacuation occurred No
Date of most recent change to record Nov 21 2003 4:57PM
User who most recently changed record COOS
Since inspection or accident Time of Accident
Event Location Runway Number and Location --
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --