Aircraft Accident/Incident Report

Pacific Ocean, --
Wednesday, May 1, 2002 6:29 UTC

NTSB Narrative Summary Released at Completion of Accident

The flight encountered severe turbulence while operating at 31,000 feet msl, and a flight attendant sustained a serious injury. The encounter occurred near position 174 degrees 20 minutes east longitude and 24 degrees 18 minutes south latitude. According to the captain, prior to the turbulence event, the airplane was flying over a flat broken cloud layer with a smooth ride. He reported, in part: "Passing 25 degrees south at FL310 we noticed that the cloud tops were gradually rising. Radar showed very little - a few green returns off to the right. We were in an area of no forecasted turbulence or cumulonimbus buildups. I turned on the seatbelt sign and made a passenger announcement." The seriously injured flight attendant was in the process of securing the duty free cart when she was struck by it during the turbulence encounter. Digital Flight Data Recorder (DFDR) data showed that the airplane experienced a series of oscillating vertical and lateral accelerations that lasted almost 2 minutes. The vertical accelerations (expressed in units of gravity or "g's", 1.0 is normal) ranged from a low of +0.31 to a high of +1.7. The lateral accelerations (a value of zero is normal) ranged from 0.119 left to 0.115 right. During the time frame of the encounter, the airplane's Flight Management Computer reported winds aloft went from 92 knots to 50, then back to 101. The indicated airspeed also varied from a pre-encounter average value of 315 knots to a peak of 344 before returning to the nominal 315 value. Review of the weather portion of the dispatch and flight release package provided to the flight crew noted that in the vicinity of 173 degrees east and 25 degrees south the upper air winds between 31,000 and 35,000 feet were forecast to be from 290 degrees at 102 to 113 knots. The document also noted the possibility of turbulence from longitudes 164 degrees east to 172 degrees east along the planned flight track. The National Weather Service Significant Weather Forecast Chart valid for the flight showed a 120 knot jet stream and the possibility of occasional moderate or lesser clear air turbulence south of the accident location and an area of isolated cumulo nimbus clouds with tops to 40,000 feet to the north. The only SIGMETS in effect for turbulence concerned an area some 900 miles to the west and south of the accident location.

NTSB Probable Cause Narrative

An in-flight encounter with clear air turbulence and wind shear, which resulted in a serious injury to a flight attendant.

Event Information

Type of Event Accident
Event Date 5/1/2002
Event Day of the Week Wednesday
Time of Event 629
Event Time Zone Coordinated Universal Time? Same as GMT
Event City Pacific Ocean
Event State PACIFIC OCEAN
Event Country --
Zipcode of the event site --
Event Date Year 2002
Event Date Month 5
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 241800S
Event Location Longitude 1742000E
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Unknown
Investigator's weather source Weather Observation Facility
Time of the weather observation 1100 Coordinated Universal Time? Same as GMT
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID NZAA
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation UTC
Lighting Conditions Day
Lowest Ceiling Height 3500
Lowest Non-Ceiling Height 2300
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 20
Air Temperature at event time (in degrees celsius) 15
Dew Point at event time (in degress fahrenheit) 12
Wind Direction (degrees magnetic) 230
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 11
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.92
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor 6
Injury Total None 283
Injury Total Serious 1
Injury Total All 7
Investigating Agency NTSB
NTSB Docket Number (internal use) 19661
NTSB Notification Source United Airlines
NTSB Notification Date May 1 2002 12:00AM
NTSB Notification Time 800
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Apr 25 2006 11:00AM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office San Francisco CMO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N182UA
NTSB Number LAX02LA146
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 747-422
Aircraft Series Identifier --
Aircraft Serial Number 25279
Certified Max Gross Weight 875000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 391
Number of Engines 4
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours 48837
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name United Airlines, Inc
Aircraft Owner Street Address PO Box 66100
Aircraft Owner City Chicago
Aircraft Owner State IL
Aircraft Owner Country USA
Aircraft Owner Zipcode 60666
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code UALA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code YSSY
Departure City Sydney
Departure State --
Departure Country AS
Departure Time 353
Departure Time Zone UTC
Destination Same as Local Flt --
Destination Airport Code SFO
Destination City San Francisco
Destination State CA
Destination Country USA
Specific Phase of Flight Climb - to cruise
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Mar 7 2006 3:31PM
User who most recently changed record RICJ
Since inspection or accident --
Event Location Runway Number and Location NA
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --