Ronald Regan Washington Airport
Aircraft Accident/Incident Report

Washington, District Of Columbia 20001
Monday, June 17, 2002 19:50 EDT

NTSB Narrative Summary Released at Completion of Accident

While the flight attendant was attempting to lock the door from inside the airplane, ground service personnel locked it from the outside of the airplane, catching the flight attendant's hand, fracturing her finger and wrist. The procedure for the Dornier 328 aircraft was for ground personnel to close the door flush with the fuselage, and the flight attendant to lock it.

NTSB Probable Cause Narrative

The ground service personnel's failure to follow company procedure, which resulted in the flight attendant sustaining a serious injury.

Event Information

Type of Event Incident
Event Date 6/17/2002
Event Day of the Week Monday
Time of Event 1950
Event Time Zone Eastern Daylight Time
Event City Washington
Event State DISTRICT OF COLUMBIA
Event Country --
Zipcode of the event site 20001
Event Date Year 2002
Event Date Month 6
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 385107N
Event Location Longitude 0770216W
Event Location Airport Ronald Regan Washington
Event Location Nearest Airport ID DCA
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 15
Weather Briefing Completeness Not pertinent
Investigator's weather source Weather Observation Facility
Time of the weather observation 1951 Eastern Daylight Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID DCA
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation EDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 25
Dew Point at event time (in degress fahrenheit) 12
Wind Direction (degrees magnetic) 230
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 6
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.92
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Minor
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor 1
Injury Total None 13
Injury Total Serious --
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 13607
NTSB Notification Source U.S. Airways Express
NTSB Notification Date Jun 20 2002 12:00AM
NTSB Notification Time 1210
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Jul 1 2003 9:44AM
User who most recently changed record NTSB\MONR
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N439JS
NTSB Number NYC02IA117
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? No
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Dornier
Aircraft Model 328
Aircraft Series Identifier --
Aircraft Serial Number 3057
Certified Max Gross Weight 30843
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 35
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed No
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name PSA
Aircraft Owner Street Address 3400 Terminal Drive
Aircraft Owner City Vandalia
Aircraft Owner State OH
Aircraft Owner Country USA
Aircraft Owner Zipcode 45377
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code VNAA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code DCA
Departure City Washington
Departure State DC
Departure Country USA
Departure Time 1650
Departure Time Zone EDT
Destination Same as Local Flt --
Destination Airport Code BTV
Destination City Burlington
Destination State VT
Destination Country USA
Specific Phase of Flight Standing
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Dec 3 2002 4:06PM
User who most recently changed record PEAR
Since inspection or accident --
Event Location Runway Number and Location --
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --