John F, Kennedy, Intl Airport
Aircraft Accident/Incident Report

Jamaica, New York 11430
Tuesady, January 14, 2003 14:07 EST

NTSB Narrative Summary Released at Completion of Accident

The flight was at cruise altitude when the flight crew discovered that they were unable to move the control wheel for lateral (aileron) control. The rudder and elevator flight controls remained free for movement. As the flight neared its destination, the crew tried to extend with wing flaps. The leading edge slats extended, but they were unable to extend the trailing edge wing flaps. The flight landed in that condition. Post flight examination of the airplane revealed ice accumulations in all three wheel wells. The ice had accumulated on the aileron control cables, and flap extension cables, and prevented cable movement. The ice was traced to a water leak in the potable water system where a rubber hose attached to a water line fitting, under the floorboard, near the 3R door. When the floorboard in the area was lifted, upward movement of the floorboard was restricted by the rubber hose water line that was attached to the underside of the floor board. Water was observed misting from the line where it attached to the fitting. When the floorboard was lifted further, the water line pulled loose from the fitting, and water flowed out. Examination of the rubber water hose revealed it failure was due to excessive load applied to the crimped joint between the flexible hose and it end fitting. The airplane manufacturer had attached water lines to the underside of the floorboards. The airplane maintenance manuals did not contain any information about how to know if a water line was connected to the underside of a floorboard, or for disconnecting water lines attached to the underside of the floorboards prior to lifting them. There was no jammed flight control checklist in effect at the time of the incident. QAR data revealed the pilots had limited movement with the of the ailerons with the auto-pilot engaged or disengaged through roll control wheel steering (RCWS), a customer selected option for the airplane.

NTSB Probable Cause Narrative

A leak of potable water onto the lateral (aileron) flight control cables, and flap extension cables, which subsequently froze them in place. An additional cause was the improper procedures used by mechanics for floorboard removal which stretched the rubber hose, and led to the leak, all due to the manufacturer's lack of guidance in the maintenance manuals on floorboard removal.

Event Information

Type of Event Incident
Event Date 1/14/2003
Event Day of the Week Tuesday
Time of Event 1407
Event Time Zone Eastern Standard Time
Event City Jamaica
Event State NEW YORK
Event Country --
Zipcode of the event site 11430
Event Date Year 2003
Event Date Month 1
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 403823N
Event Location Longitude 0734644W
Event Location Airport John F, Kennedy, Intl
Event Location Nearest Airport ID JFK
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 13
Weather Briefing Completeness Full
Investigator's weather source Weather Observation Facility
Time of the weather observation 1351 Eastern Standard Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID JFK
Elevation of weather observation facility 13
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation EST
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 6500
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) -2
Dew Point at event time (in degress fahrenheit) -16
Wind Direction (degrees magnetic) 300
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 11
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.08
Density Altitude (feet) -2147
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 142
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 16152
NTSB Notification Source Boeing
NTSB Notification Date Jan 22 2003 12:00AM
NTSB Notification Time 1635
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Oct 28 2004 2:03PM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office AAI-100

Aircraft Involved

Aircraft #1

Aircraft Registration Number I-DUPA
NTSB Number NYC03IA042
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 129: Foreign
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name McDonnell Douglas
Aircraft Model MD-11-C
Aircraft Series Identifier --
Aircraft Serial Number 48426
Certified Max Gross Weight 625000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 220
Number of Engines 3
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection --
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed No
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name Alitalia Linee Aeree Italiane SPA
Aircraft Owner Street Address Via A. E. Cammarota-Palazzina NPU
Aircraft Owner City Fiumicino Aeroporto
Aircraft Owner State --
Aircraft Owner Country IT
Aircraft Owner Zipcode 00050
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code AAPF
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger/Cargo
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code LIMC
Departure City Milano
Departure State --
Departure Country IT
Departure Time 946
Departure Time Zone UTC
Destination Same as Local Flt crash at destination city
Destination Airport Code JFK
Destination City Jamaica
Destination State NY
Destination Country USA
Specific Phase of Flight Cruise - normal
Report sent to ICAO? --
Evacuation occurred No
Date of most recent change to record May 18 2004 11:32AM
User who most recently changed record PEAR
Since inspection or accident --
Event Location Runway Number and Location 31L
Runway Length 14572
Runway Width 150
Sight Seeing flight No
Air Medical Flight No
Medical Flight --