N/A Airport
Aircraft Accident/Incident Report

Dodge City, Kansas 67801
Tuesady, June 10, 2003 10:30 MDT

NTSB Narrative Summary Released at Completion of Accident

The lead flight attendant had given the captain a tray of refreshments and was attempting to secure the flight deck door. When the flight attendant slammed the door closed, the upper pressure relief latch activated, causing the upper decompression panel to open. The panel fell forward and down, striking the captain on the head. The captain received a 1-inch cut on his head. The first officer requested and received clearance for an immediate descent and landing at Denver, Colorado. An examination of the flight deck door showed the correct placard in place; however, the door was not in compliance with the manufacturer's issued Service Bulletin (SB), B231001-52-02 for the Boeing model 757-200 flight deck door. On further examination, the doorstop mechanism, mounted on the bottom of the flight deck door, was found to be loose and missing one attachment screw. According to an FAA inspector, this misalignment would cause the door to "hang and catch" the floor, requiring added force to close the door. The SB instructed that modified pressure relief latches and latch spacers be installed on the upper and lower decompression panels on flight deck doors, and latch straps be installed on upper panels. The airline company and the Federal Aviation Administration (FAA) were aware of previous problems with the flight deck door latches. The NTSB issued an urgent safety recommendation letter requesting the FAA issue an Airworthiness Directive that required compliance with the SB within 90 days. The FAA subsequently issued the appropriate AD.

NTSB Probable Cause Narrative

the inadvertent activation of the flight deck door's upper pressure relief latch during closure of the door, resulting in the deployment of the upper decompression panel which subsequently struck the captain. Contributing factors included the operator's improper compliance with the door manufacturer's service bulletin, the operator's inadequate service and maintenance of the flight deck door, and the door manufacturer's inadequate service bulletin compliance determination.

Event Information

Type of Event Incident
Event Date 6/10/2003
Event Day of the Week Tuesday
Time of Event 1030
Event Time Zone Mountain Daylight Time
Event City Dodge City
Event State KANSAS
Event Country --
Zipcode of the event site 67801
Event Date Year 2003
Event Date Month 6
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport N/A
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Full
Investigator's weather source Weather Observation Facility
Time of the weather observation 1153 Central Daylight Time
Direction of event from weather observation facility (degrees) 230
Weather Observation Facility ID DDC
Elevation of weather observation facility 2594
Distance of event from weather observation facility (units?) 34
Time Zone of the weather observation CDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 23
Dew Point at event time (in degress fahrenheit) 14
Wind Direction (degrees magnetic) 30
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 13
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 0
Altimeter Setting at event time (in. Hg) 29.86
Density Altitude (feet) 4209
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Minor
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor 1
Injury Total None 173
Injury Total Serious --
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 16203
NTSB Notification Source FAA COMM CTR
NTSB Notification Date Jun 10 2003 12:00AM
NTSB Notification Time 1007
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Sep 1 2004 7:08AM
User who most recently changed record NTSB\MONR
Basic weather conditions Visual Meteorological Cond
FAA District Office Denver FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N704X
NTSB Number DEN03IA101
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 757-200
Aircraft Series Identifier --
Aircraft Serial Number 28163
Certified Max Gross Weight 255000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 174
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jun 6 2003 12:00AM
Airframe hours since last inspection 26
Airframe Hours 22891
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name ILFC VOLARE INC.
Aircraft Owner Street Address 1999 Ave Of The Stars 39th Floor
Aircraft Owner City Los Angeles
Aircraft Owner State CA
Aircraft Owner Country USA
Aircraft Owner Zipcode 90067
Operator is an individual? No
Operator Name TWA Airlines LLC.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code TWAA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code STL
Departure City St Louis
Departure State MO
Departure Country USA
Departure Time 955
Departure Time Zone CDT
Destination Same as Local Flt --
Destination Airport Code SNA
Destination City Santa Ana
Destination State CA
Destination Country USA
Specific Phase of Flight Cruise
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Apr 6 2004 1:07PM
User who most recently changed record MCBM
Since inspection or accident Time of Accident
Event Location Runway Number and Location NA
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --