Chicago O'hare Intl Airport
Aircraft Accident/Incident Report

Chicago, Illinois 60666
Thursday, July 17, 2003 15:45 CDT

NTSB Narrative Summary Released at Completion of Accident

A passenger sustained a broken ankle when the flight encountered moderate turbulence. The captain reported that the seat belt sign was on prior to entering a buildup. The captain stated, "However a passenger, ... had still not taken her seat. Apparently she had been in the lavatory when I turned on the seat belt sign, and was returning to her seat at the time of the encounter." An excerpt from an airline weather study stated, "Even though the main band of convective activity had passed the location of the incident, the possibility of a towering cumulus cell re-building behind the first band was indeed possible as the air mass was becoming gradually unstable again. ... Therefore, the pilot report of encountering a jolt of light turbulence followed by moderate turbulence is plausible."

NTSB Probable Cause Narrative

The turbulence encountered during the descent which seriously injured a passenger returning to her seat after the seat belt sign was activated. A factor was that it was not possible for the returning passenger to comply with the lit seat belt sign.

Event Information

Type of Event Accident
Event Date 7/17/2003
Event Day of the Week Thursday
Time of Event 1545
Event Time Zone Central Daylight Time
Event City Chicago
Event State ILLINOIS
Event Country --
Zipcode of the event site 60666
Event Date Year 2003
Event Date Month 7
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 415847N
Event Location Longitude 0875416W
Event Location Airport CHICAGO O'HARE INTL
Event Location Nearest Airport ID ORD
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 668
Weather Briefing Completeness Full
Investigator's weather source Weather Observation Facility
Time of the weather observation 1556 Central Daylight Time
Direction of event from weather observation facility (degrees) 123
Weather Observation Facility ID ORD
Elevation of weather observation facility 668
Distance of event from weather observation facility (units?) 57
Time Zone of the weather observation CDT
Lighting Conditions Day
Lowest Ceiling Height 6000
Lowest Non-Ceiling Height 4800
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 29
Dew Point at event time (in degress fahrenheit) 20
Wind Direction (degrees magnetic) 210
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 10
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.05
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report Chicago O'Hare International Airport Chicago, Ill
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 269
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 15428
NTSB Notification Source FAA
NTSB Notification Date Jul 31 2003 12:00AM
NTSB Notification Time 1629
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Jun 3 2004 1:28PM
User who most recently changed record NTSB\MONR
Basic weather conditions Visual Meteorological Cond
FAA District Office FAA Schiller Park, Illinois FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N779UA
NTSB Number CHI03LA237
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model B777-222
Aircraft Series Identifier --
Aircraft Serial Number 26941
Certified Max Gross Weight 545000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft --
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Sep 23 2002 12:00AM
Airframe hours since last inspection 3115
Airframe Hours 28617
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name UNITED AIR LINES INC
Aircraft Owner Street Address 1200 E Algonquin Rd
Aircraft Owner City Elk Grove Township
Aircraft Owner State IL
Aircraft Owner Country USA
Aircraft Owner Zipcode 60007
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address P.O. Box 66100
Operator City Chicago
Operator State IL
Operator Country USA
Operator Zip code 60666
Operator Code UALA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code DEN
Departure City DENVER
Departure State CO
Departure Country USA
Departure Time 1300
Departure Time Zone MDT
Destination Same as Local Flt --
Destination Airport Code ORD
Destination City CHICAGO
Destination State IL
Destination Country USA
Specific Phase of Flight Descent
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Apr 6 2004 3:38PM
User who most recently changed record SULP
Since inspection or accident Last Inspection
Event Location Runway Number and Location NA
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --