San Francisco International Airport
Aircraft Accident/Incident Report

San Francisco, California 94066
Tuesady, October 7, 2003 11:57 PDT

NTSB Narrative Summary Released at Completion of Accident

An All Nippon Airways (ANA) Boeing 777-281 and a United Airlines (UAL) Boeing 777-22B both sustained substantial damage during an on-ground collision between both airplanes' right wing tips. The collision occurred in a nonmovement area ramp surrounding the G terminal. This ramp area is under the control of a local ground control tower operated by United Airlines. Both aircraft were under the control of the ramp control tower at the time of the collision. The transfer of ground control responsibility from the ramp control tower to the Federal Aviation Administration Air Traffic Control Tower for an aircraft arriving or departing the G terminal is Spot 10. Spot 10 is where the G-ramp intersects taxiway A. Gate G-102 is the closest terminal gate to Spot 10 and is along the southern boundary of taxiway A. The ANA 777 had been cleared to taxi to Spot 10 by the ramp control tower was taxing outbound past gate G-102. The UAL 777 had been cleared by the ramp control tower to push back from gate G-102. Review of the recorded radio communications revealed that the ramp controller did not issue a cautionary advisory to either crew regarding the movements of the respective airplanes. The UAL 777 push back tractor driver saw the ANA 777 approach and stopped the push back just moments before the collision. The ANA flight crew saw the UAL 777 and maneuvered slightly to the left, away from the airplane, in an attempt to ensure wing tip clearance just prior to contact. None of the pilots on the ANA 777 could visually see their airplane's wingtips from the cockpit. The UAL 777's wing walker was on the left side of the airplane blocking traffic and noticed the ANA 777's approach and collision just moments after the UAL 777's push back was halted.

NTSB Probable Cause Narrative

the failure of the taxiing Boeing 777's flight crew to maintain clearance from a Boeing 777 that was being pushed back from the gate. Contributing to the accident was the failure of the local ramp controller to caution either aircrew of a possible movement conflict.

Event Information

Type of Event Accident
Event Date 10/7/2003
Event Day of the Week Tuesday
Time of Event 1157
Event Time Zone Pacific Daylight Time
Event City San Francisco
Event State CALIFORNIA
Event Country --
Zipcode of the event site 94066
Event Date Year 2003
Event Date Month 10
MidAir Collision Indicator No
On Ground Collision occurred ? Yes
Event Location Latitude 373708N
Event Location Longitude 1222229W
Event Location Airport San Francisco International
Event Location Nearest Airport ID KSFO
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 13
Weather Briefing Completeness Unknown
Investigator's weather source Weather Observation Facility
Time of the weather observation 1156 Pacific Standard Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID KFSO
Elevation of weather observation facility 13
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation PST
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 18
Dew Point at event time (in degress fahrenheit) 13
Wind Direction (degrees magnetic) 290
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 15
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.85
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 450
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 18801
NTSB Notification Source FAA
NTSB Notification Date Oct 7 2003 12:00AM
NTSB Notification Time 1220
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Mar 21 2006 2:32PM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office WP-SFO IFO-San Francisco

Aircraft Involved

Aircraft #1

Aircraft #2

Aircraft Registration Number N222UA JA709A
NTSB Number LAX04LA007A LAX04LA007B
Missing Aircraft Indicator -- --
Federal Aviation Reg. Part Part 121: Air Carrier Part 129: Foreign
Type of Flight Plan filed IFR IFR
Flight plan Was Activated? No No
Damage Substantial Substantial
Aircraft Fire None None
Aircraft Explosion None None
Aircraft Manufacturer's Full Name Boeing Boeing
Aircraft Model 777-22B 777-281
Aircraft Series Identifier -- --
Aircraft Serial Number 30553 28278
Certified Max Gross Weight 535000 650000
Aircraft Category Airplane Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No No
Flight Crew Seats -- --
Cabin Crew Seats -- --
Passenger Seats -- --
Total number of seats on the aircraft 253 163
Number of Engines 2 2
Fixed gear or retractable gear Retractable Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness Continuous Airworthiness
Date of Last Inspection Jul 6 2003 12:00AM Sep 24 2003 12:00AM
Airframe hours since last inspection 964.6 218
Airframe Hours 8627 15969
ELT Installed Unknown Yes
ELT Activated Unknown No
ELT Aided Location of Event Site Unknown No
ELT Type -- --
Aircraft Owner Name Wells Fargo Bank Northwest All Nippon (ANA)
Aircraft Owner Street Address 299 S Main St, 12th Floor 1-5-2, Higashi-Shinvashi-Minatoku
Aircraft Owner City Salt Lake City Tokyo
Aircraft Owner State UT --
Aircraft Owner Country USA JA
Aircraft Owner Zipcode 84111 --
Operator is an individual? No No
Operator Name UNITED AIRLINES INC --
Operator Same as Owner? No Yes
Operator Is Doing Business As -- --
Operator Address Same as Owner? No Yes
Operator Street Address 8550 W Bryn Mawr Ave --
Operator City Chicago --
Operator State IL --
Operator Country USA --
Operator Zip code 60666 --
Operator Code UALA --
Owner has at least one certificate -- --
Other Operator of large aircraft? -- --
Certified for Part 133 or 137 Operation -- --
Operator Certificate Number -- --
Indicates whether an air carrier operation was scheduled or not Scheduled Scheduled
Indicates Domestic or International Flight International International
Operator carrying Pax/Cargo/Mail Passenger Only Passenger Only
Type of Flying (Per_Bus / Primary) -- --
Second Pilot on Board Yes Yes
Departure Point Same as Event No No
Departure Airport Code KSFO KSFO
Departure City San Francisco San Francisco
Departure State CA CA
Departure Country USA USA
Departure Time 1200 1157
Departure Time Zone PDT PST
Destination Same as Local Flt -- --
Destination Airport Code JKIX JRAA
Destination City Osaka Tokyo
Destination State -- --
Destination Country JA JA
Specific Phase of Flight Taxi - pushback/tow Taxi
Report sent to ICAO? Yes Yes
Evacuation occurred No No
Date of most recent change to record Sep 19 2005 11:48AM Sep 19 2005 11:48AM
User who most recently changed record COOS COOS
Since inspection or accident Time of Accident Time of Accident
Event Location Runway Number and Location NA NA
Runway Length -- --
Runway Width -- --
Sight Seeing flight No No
Air Medical Flight No No
Medical Flight -- --