San Francisco International Airport
Aircraft Accident/Incident Report

San Francisco, California 94128
Friday, November 14, 2003 12:50 PST

NTSB Narrative Summary Released at Completion of Accident

The airplane experienced a tail strike on rotation. The first officer was the flying pilot for the takeoff on runway 10L. The winds were from 180 degrees at 16, gusting to 22 knots. The takeoff roll was normal, and the flying pilot utilized control wheel input to correct for the crosswind. A few seconds after rotation, the crew noted the stick shaker annunciate, and flying pilot responded by gently easing back pressure off the control yoke. The crew returned to land at the departure airport after controllers in the tower reported that the airplane may have struck the tail. Flight Data Recorder (FDR) information indicated that the takeoff occurred during directionally variable wind conditions. The wind shifted during the takeoff roll, resulting in a decreasing headwind, an increasing crosswind, and finally to an average 8-knot tailwind during rotation. The maximum pitch rate during rotation was slightly higher than average, but within the normal expected variation. Analysis of the data showed this was a minor contributor to the tail strike. The flying pilot used significant wheel input (35 degrees right wheel) to counter the increasing crosswind, which resulted in the right spoiler raising 12 degrees and a corresponding loss of lift due to the use of spoilers. Rotating at a lower airspeed requires a higher angle of attack, and therefore, a higher pitch attitude to achieve liftoff. The combination of the tailwind gust and spoiler movement resulted in the airplane's pitch attitude exceeding 12.6 degrees while the gear was still on the ground. This resulted in the aft body contact with the runway. During a typical takeoff in gusty or strong crosswind conditions, the manufacturer recommended maximum takeoff thrust and to avoid rotation during a gust. Slightly delaying rotation would allow the airplane additional time to accelerate through the gust, and the greater airspeed would improve the tail clearance margin. The FDR-recorded longitudinal control system parameters suggested a properly functioning system. The airplane motion was consistent with the control inputs and power settings.

NTSB Probable Cause Narrative

a tail strike due to a combination of the wind shifting from a headwind to a tailwind during rotation, and the pilot's control inputs for the crosswind condition.

Event Information

Type of Event Accident
Event Date 11/14/2003
Event Day of the Week Friday
Time of Event 1250
Event Time Zone Pacific Standard Time
Event City San Francisco
Event State CALIFORNIA
Event Country --
Zipcode of the event site 94128
Event Date Year 2003
Event Date Month 11
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 373708N
Event Location Longitude 1222329W
Event Location Airport San Francisco International
Event Location Nearest Airport ID SFO
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation 13
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1256 Pacific Standard Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID SFO
Elevation of weather observation facility 13
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation PST
Lighting Conditions Day
Lowest Ceiling Height 4600
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling Overcast
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 17
Dew Point at event time (in degress fahrenheit) 11
Wind Direction (degrees magnetic) 180
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 16
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 22
Altimeter Setting at event time (in. Hg) 30.09
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 356
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 21273
NTSB Notification Source FAA
NTSB Notification Date Nov 14 2003 12:00AM
NTSB Notification Time 1700
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Apr 25 2007 2:54PM
User who most recently changed record NTSB\lema
Basic weather conditions Visual Meteorological Cond
FAA District Office WP-SFO-CMO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N178UA
NTSB Number LAX04LA050
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Substantial
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 747-422
Aircraft Series Identifier --
Aircraft Serial Number 24385
Certified Max Gross Weight 875000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 370
Number of Engines 4
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jul 1 2003 12:00AM
Airframe hours since last inspection --
Airframe Hours 57337
ELT Installed No
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name Wilmington Trust Co
Aircraft Owner Street Address Rodney Square North, 1100 Market St.
Aircraft Owner City Wilmington
Aircraft Owner State DE
Aircraft Owner Country USA
Aircraft Owner Zipcode 19890
Operator is an individual? No
Operator Name UNITED AIR LINES INC
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address PO Box 66100
Operator City Chicigao
Operator State IL
Operator Country USA
Operator Zip code 60666
Operator Code UALA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code SFO
Departure City San Francisco
Departure State CA
Departure Country USA
Departure Time 1250
Departure Time Zone PST
Destination Same as Local Flt --
Destination Airport Code HKG
Destination City Hong Kong
Destination State --
Destination Country CH
Specific Phase of Flight Takeoff
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Mar 6 2007 6:09PM
User who most recently changed record COOS
Since inspection or accident Last Inspection
Event Location Runway Number and Location 10L
Runway Length 11870
Runway Width 200
Sight Seeing flight No
Air Medical Flight No
Medical Flight --