Aircraft Accident/Incident Report

Janesville, Wisconsin 53545
Monday, March 1, 2004 14:22 CST

NTSB Narrative Summary Released at Completion of Accident

A flight attendant suffered a broken ankle and tibia when the airplane encountered turbulence during descent. The captain reported the seat belt sign was turned on as they descended through 18,000 feet. He reported they encountered about 15 seconds of moderate turbulence as they passed through 16,000 feet. He reported there were no weather returns in the area and they were back in smooth air after the encounter. The first officer reported that he informed the flight attendants to take their seats as soon as they began to encounter the turbulence. He reported he was getting ready to call the flight attendants after the turbulence to make sure they were alright, when the cockpit received a call from the back stating that one of the flight attendants injured her ankle. The first officer reported that they requested paramedics meet the flight upon landing. The injured flight attendant reported she was in the aft galley when they encountered the turbulence. She stated she tried to get in the jumpseat, but was unable to because of the turbulence. The injured flight attendant stated she heard another flight attendant tell a passenger who was in the aft galley to sit on the floor, so she decided to do the same. She stated that as she was sitting down, the "plane dropped" and she fell. Once the turbulence subsided, the other flight attendant and a passenger helped her off the floor and into a seat. None of the flight attendants recalled having any advance warning of the turbulence. Rapidly building convective activity was evident along the upper Mississippi Valley at the time of the accident. Convective tops averaging FL250 in the area were moving north-northeast at 60 knots. Severe Weather Advisory 15S, valid from 1731 universal coordinated time (UTC) to 2301 UTC, covered the route of flight from the Mississippi River to ORD. The severe thunderstorm watch included a forecast for hail, surface wind gusts to 60 knots, maximum cloud tops to FL450, and a storm motion vector to 240 degrees at 35 knots. Convective Sigmet 25C was valid until 2255UTC. The Sigmet called for an area of embedded thunderstorms moving from 190 degrees at 20 knots. The thunderstorms had tops to FL300. Data from the digital flight data recorder shows the airplane experienced vertical acceleration fluctuations from a minimum of 0.437 g's, to a maximum of 1.994 g's, and back to 0.576 g's in less then 3 seconds.

NTSB Probable Cause Narrative

The unexpected encounter with convective turbulence.

Event Information

Type of Event Accident
Event Date 3/1/2004
Event Day of the Week Monday
Time of Event 1422
Event Time Zone Central Standard Time
Event City Janesville
Event State WISCONSIN
Event Country --
Zipcode of the event site 53545
Event Date Year 2004
Event Date Month 3
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 423710N
Event Location Longitude 0890225W
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness Full
Investigator's weather source Weather Observation Facility
Time of the weather observation 1445 Central Standard Time
Direction of event from weather observation facility (degrees) 90
Weather Observation Facility ID JVL
Elevation of weather observation facility 808
Distance of event from weather observation facility (units?) 20
Time Zone of the weather observation CST
Lighting Conditions Day
Lowest Ceiling Height 6500
Lowest Non-Ceiling Height 3200
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 13
Dew Point at event time (in degress fahrenheit) 7
Wind Direction (degrees magnetic) 200
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 6
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.5
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 175
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 17690
NTSB Notification Source United Airlines
NTSB Notification Date Mar 4 2004 12:00AM
NTSB Notification Time 1205
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Jun 8 2005 12:51PM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office Shiller Park, IL ORD FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N516UA
NTSB Number CHI04LA084
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? No
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 757-200
Aircraft Series Identifier --
Aircraft Serial Number 24860
Certified Max Gross Weight 240000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 192
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Nov 15 2002 12:00AM
Airframe hours since last inspection 3699
Airframe Hours 45092
ELT Installed No
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name United Airlines, Inc.
Aircraft Owner Street Address P.O. Box 66100
Aircraft Owner City Chicago
Aircraft Owner State IL
Aircraft Owner Country USA
Aircraft Owner Zipcode 60666
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code UALA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code PDX
Departure City Portland
Departure State OR
Departure Country USA
Departure Time 915
Departure Time Zone PST
Destination Same as Local Flt --
Destination Airport Code ORD
Destination City Chicago
Destination State IL
Destination Country USA
Specific Phase of Flight Descent - normal
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Mar 30 2005 1:03PM
User who most recently changed record SULP
Since inspection or accident --
Event Location Runway Number and Location NA
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --