Individually Owned: 151,845
Corporate Owned: 143,699
Aircraft Accident/Incident Report
Beach Haven, New Jersey 08008
Wednesday, April 14, 2004 17:45 EDT
NTSB Narrative Summary Released at Completion of Accident
The airplane encountered moderate turbulence in cruise flight at 21,000 feet. The passengers were seated and the fasten seatbelt sign was illuminated. The flight attendants were also instructed to take their seats. While attempting to sit down, a flight attendant fell to the floor and suffered a fractured ankle.
NTSB Probable Cause Narrative
An encounter with turbulence during cruise flight.
Event Information
| Type of Event | Accident |
| Event Date | 4/14/2004 |
| Event Day of the Week | Wednesday |
| Time of Event | 1745 |
| Event Time Zone | Eastern Daylight Time |
| Event City | Beach Haven |
| Event State | NEW JERSEY |
| Event Country | -- |
| Zipcode of the event site | 08008 |
| Event Date Year | 2004 |
| Event Date Month | 4 |
| MidAir Collision Indicator | No |
| On Ground Collision occurred ? | No |
| Event Location Latitude | 393124N |
| Event Location Longitude | 0740819W |
| Event Location Airport | -- |
| Event Location Nearest Airport ID | -- |
| Indicates whether the acc/inc occurred off or on an airport | Off Airport/Airstrip |
| Distance from airport in statute miles | -- |
| Degrees magnetic from airport | -- |
| Airport Elevation | -- |
| Weather Briefing Completeness | Full |
| Investigator's weather source | Weather Observation Facility |
| Time of the weather observation | 1754 Eastern Daylight Time |
| Direction of event from weather observation facility (degrees) | 270 |
| Weather Observation Facility ID | ACY |
| Elevation of weather observation facility | 144 |
| Distance of event from weather observation facility (units?) | 20 |
| Time Zone of the weather observation | EDT |
| Lighting Conditions | Day |
| Lowest Ceiling Height | 100 |
| Lowest Non-Ceiling Height | -- |
| Sky/Lowest/Cloud Conditions | -- |
| Sky Condition for Lowest Ceiling | Overcast |
| Visibility Runway Visual Range (Feet) | -- |
| Visibility Runway Visual Value (Statute Miles) | -- |
| Visibility (Statute Miles) | 0.25 |
| Air Temperature at event time (in degrees celsius) | 12 |
| Dew Point at event time (in degress fahrenheit) | 12 |
| Wind Direction (degrees magnetic) | 10 |
| Variable Wind Indicator | Wind direction could be determined |
| Wind Speed (knots) | 7 |
| Wind Velocity Indicator | -- |
| Wind Gust Indicator | Not Gusting |
| Wind Gust (knots) | -- |
| Altimeter Setting at event time (in. Hg) | 29.61 |
| Density Altitude (feet) | -- |
| Intensity of Precipitation | -- |
| METAR weather report | -- |
| Event Highest Injury | Serious |
| On Ground, Fatal Injuries | -- |
| On Ground, Minor Injuries | -- |
| On Ground, Serious Injuries | -- |
| Injury Total Fatal | -- |
| Injury Total Minor | -- |
| Injury Total None | 121 |
| Injury Total Serious | 1 |
| Injury Total All | 1 |
| Investigating Agency | NTSB |
| NTSB Docket Number (internal use) | 17047 |
| NTSB Notification Source | NTSB Com Center |
| NTSB Notification Date | Apr 14 2004 12:00AM |
| NTSB Notification Time | 1840 |
| Fiche Number and/or location -used to find docket information | DMS |
| Date of most recent change to record | Dec 28 2004 12:45PM |
| User who most recently changed record | NTSB\JOHB |
| Basic weather conditions | Instrument Meteorological Cond |
| FAA District Office | Farmingdale, NY |
Aircraft Involved |
|
|---|---|
Aircraft #1 |
|
| Aircraft Registration Number | N448WN |
| NTSB Number | NYC04LA107 |
| Missing Aircraft Indicator | -- |
| Federal Aviation Reg. Part | Part 121: Air Carrier |
| Type of Flight Plan filed | IFR |
| Flight plan Was Activated? | Yes |
| Damage | None |
| Aircraft Fire | None |
| Aircraft Explosion | None |
| Aircraft Manufacturer's Full Name | Boeing |
| Aircraft Model | 737-700 |
| Aircraft Series Identifier | -- |
| Aircraft Serial Number | 33721 |
| Certified Max Gross Weight | 154500 |
| Aircraft Category | Airplane |
| Aircraft Registration Class | U.S. Registered/U.S. Soil |
| Aircraft is a homebuilt? | No |
| Flight Crew Seats | -- |
| Cabin Crew Seats | -- |
| Passenger Seats | -- |
| Total number of seats on the aircraft | 145 |
| Number of Engines | 2 |
| Fixed gear or retractable gear | Retractable |
| Aircraft, Type of Last Inspection | Continuous Airworthiness |
| Date of Last Inspection | Apr 12 2004 12:00AM |
| Airframe hours since last inspection | 24 |
| Airframe Hours | 2260 |
| ELT Installed | No |
| ELT Activated | No |
| ELT Aided Location of Event Site | No |
| ELT Type | -- |
| Aircraft Owner Name | Southwest Airlines Company |
| Aircraft Owner Street Address | -- |
| Aircraft Owner City | Dallas |
| Aircraft Owner State | TX |
| Aircraft Owner Country | USA |
| Aircraft Owner Zipcode | 75235 |
| Operator is an individual? | No |
| Operator Name | -- |
| Operator Same as Owner? | Yes |
| Operator Is Doing Business As | -- |
| Operator Address Same as Owner? | Yes |
| Operator Street Address | -- |
| Operator City | -- |
| Operator State | -- |
| Operator Country | -- |
| Operator Zip code | -- |
| Operator Code | SWAA |
| Owner has at least one certificate | -- |
| Other Operator of large aircraft? | -- |
| Certified for Part 133 or 137 Operation | -- |
| Operator Certificate Number | -- |
| Indicates whether an air carrier operation was scheduled or not | Scheduled |
| Indicates Domestic or International Flight | Domestic |
| Operator carrying Pax/Cargo/Mail | Passenger Only |
| Type of Flying (Per_Bus / Primary) | -- |
| Second Pilot on Board | Yes |
| Departure Point Same as Event | No |
| Departure Airport Code | BWI |
| Departure City | Baltimore |
| Departure State | MD |
| Departure Country | USA |
| Departure Time | 1705 |
| Departure Time Zone | EDT |
| Destination Same as Local Flt | -- |
| Destination Airport Code | ISP |
| Destination City | Islip |
| Destination State | NY |
| Destination Country | USA |
| Specific Phase of Flight | Cruise |
| Report sent to ICAO? | No |
| Evacuation occurred | No |
| Date of most recent change to record | Oct 20 2004 10:33AM |
| User who most recently changed record | PEAR |
| Since inspection or accident | Time of Accident |
| Event Location Runway Number and Location | NA |
| Runway Length | -- |
| Runway Width | -- |
| Sight Seeing flight | No |
| Air Medical Flight | No |
| Medical Flight | -- |