Aircraft Accident/Incident Report

Liberal, Kansas 67905
Friday, June 4, 2004 18:17 CDT

NTSB Narrative Summary Released at Completion of Accident

The scheduled domestic passenger air carrier flight encountered severe turbulence during cruise flight in an area covered by a convective SIGMET. The air carrier reported the flight crew had passed to the north of convective activity. They saw a patch of blue sky to the right front with no radar returns. They then encountered a large buildup when it appeared in front of the airplane with less than two seconds notice. The airplane also experienced severe turbulence and small hail. Other aircraft in the area reported no conditions greater than light turbulence. Just prior to the encounter, the captain released the flight attendants to resume service. The 'A' flight attendant informed the flight crew that as the flight attendants in the galley removed their seat belts, the 'B' flight attendant became injured when she sustained a broken ankle.

NTSB Probable Cause Narrative

The adverse weather encountered during cruise flight by the flight crew and the flight attendant not being restrained. A contributing factor was the convective activity.

Event Information

Type of Event Accident
Event Date 6/4/2004
Event Day of the Week Friday
Time of Event 1817
Event Time Zone Central Daylight Time
Event City Liberal
Event State KANSAS
Event Country --
Zipcode of the event site 67905
Event Date Year 2004
Event Date Month 6
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 365031N
Event Location Longitude 1004600W
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport --
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1815 Central Daylight Time
Direction of event from weather observation facility (degrees) 315
Weather Observation Facility ID LBL
Elevation of weather observation facility 2883
Distance of event from weather observation facility (units?) 15
Time Zone of the weather observation CDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 3900
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 33
Dew Point at event time (in degress fahrenheit) 13
Wind Direction (degrees magnetic) 190
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 15
Wind Velocity Indicator --
Wind Gust Indicator Unknown
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.94
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report Ltg dsnt W
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 135
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 17405
NTSB Notification Source FAA
NTSB Notification Date Jun 4 2004 12:00AM
NTSB Notification Time 2120
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Mar 30 2005 6:20AM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office Kansas City FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N757LV
NTSB Number CHI04LA148
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 737-7H4
Aircraft Series Identifier --
Aircraft Serial Number 29850
Certified Max Gross Weight 154000
Aircraft Category Airplane
Aircraft Registration Class U.S. Registered/U.S. Soil
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 145
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection May 25 2004 12:00AM
Airframe hours since last inspection 110
Airframe Hours 17244
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name Southwest Airlines Co
Aircraft Owner Street Address PO Box 36611
Aircraft Owner City Dallas
Aircraft Owner State TX
Aircraft Owner Country USA
Aircraft Owner Zipcode 75235
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code SWAA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code PHX
Departure City Phoenix
Departure State AZ
Departure Country USA
Departure Time 1650
Departure Time Zone MDT
Destination Same as Local Flt --
Destination Airport Code CMH
Destination City Columbus
Destination State OH
Destination Country USA
Specific Phase of Flight Cruise
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record --
User who most recently changed record --
Since inspection or accident --
Event Location Runway Number and Location --
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --