Los Angeles, Ca Airport
Aircraft Accident/Incident Report

Los Angeles, California 90248
Thursday, August 19, 2004 14:55 PDT

NTSB Narrative Summary Released at Completion of Accident

Asiana Airlines flight 204 (AAR204), a Boeing 747-400 that had been cleared to land on runway 24L, initiated a go-around and overflew Southwest Airlines flight 440 (SWA440), a Boeing 737 which had been cleared into position and hold for takeoff on runway 24L. Radar reconstruction of the event found that AAR204 passed over SWA440 at 200 feet during the go-around. At the time of the incident, a controller change for the LC2 position had just occurred and the relief controller was responsible for the air traffic control handling of both AAR204 and SWA440. At 2151:21, the LC2 controller who was being relieved cleared AAR204 to land runway 24L. At this point, the Boeing 747 was 9.3 miles from the runway. About 2 minutes later, while AAR204 proceeded inbound on the approach, the LC2 controller provided a relief briefing to the LC2 relief controller and advised him that AAR204 was landing on runway 24L, which the relief controller acknowledged. After assuming the responsibility of the position, the first transmission from the LC2 relief controller was to SWA440 instructing the flight crew to taxi into position and hold on runway 24L. AAR204 was 1.81 miles from the runway at 700 feet. According to the SWA440 captain's statement, he saw the Asiana Boeing 747 on final approach but believed that the aircraft was landing on runway 24R. Twelve seconds later, the relief controller cleared SWA440 for takeoff. Radar data indicated AAR204 was 1.26 miles from the runway and about 35 seconds from reaching the landing threshold. Data retrieved from the SWA440's flight data recorder indicated the airplane was on taxiway V approaching runway 24L when given the takeoff clearance. This meant that the flight crew had less than 35 seconds to taxi on to runway 24L, begin a departure roll, and travel 6,000 feet before AAR440 crossed the landing threshold, which would be impossible. According to the Asiana captain's statement, he observed the Southwest Boeing 737 approaching runway 24L but believed the airplane would hold short of the runway. Once he recognized the aircraft was entering the runway, he initiated a go-around and estimated it was about the time his airplane was passing through 400 feet approaching the runway. The relief controller said that contrary to the recorded relief briefing where he clearly acknowledged that AAR204 was cleared for the left runway, he fully believed AAR204 was landing runway 24R, and therefore, was unaware of the conflict. He first became aware of the problem when the Airport Movement Area Safety System (AMASS) generated an alarm. At this point, AAR440 was only about 12 seconds from colliding with SWA440, and without the prompt actions of the Asiana flight crew a collision would have likely occurred. When the relief controller recognized the problem, he canceled SWA440's takeoff clearance and AAR440's landing clearance. However, AAR204 had already overflown SWA440 on the go-around, clearing the aircraft by about 200 feet. Although the relief controller believed AAR204 was landing runway 24R, this did not alleviate his responsibility to properly monitor the operation and ensure separation was maintained. Recorded voice communications of the position relief briefing indicated the LC2 controller informed the relief controller that the inboard runway (RWY 24L) was in use for landings, and that AAR204 was cleared to land on runway 24L. There was no indication from the relief controller that he did not understand or needed clarification from the relieving controller. The LC2 controller addressed all major areas on the LAX position relief checklist, and conveyed information accurately during the position relief briefing. About 30 seconds after the LC2 controller completed the briefing, he remembered additional information about helicopter operations and began relating that to the relief controller; however, this conversation was interrupted by another radio transmission, which effectively distracted both the LC2 controller and relief controller and likely exacerbated the difficulty the relief controller had in converting the briefing information in his short term memory to working memory. Immediately following the relief briefing, the LC2 controller left the postion. Based on what is known about the volatility of information held in short term memory, and the speed of decay in short term memory without rehearsal of the information, it is not surprising that the relief controller failed to recall every detail LC2 controller's position relief briefing with complete accuracy. The relief controller was briefed on the location and clearances for seven aircraft (seven pieces of information is about the limit that can be effectively retained short term memory), but was not given sufficient opportunity to rehearse this information in working memory until 13 seconds after the briefing was completed. The format and timing of the position relief briefing and its interruption by routine radio transmissions contributed to the relief controller's memory error. LAX tower controllers interviewed during the investigation stated that, because of the location of the tower, it was difficult to determine visually whether a single approaching aircraft was lined up for runway 24R or runway 24L. Controllers stated that destination runways were most difficult to determine visually for large aircraft, such as the Boeing 747. The LC2 relief controller believed this was the reason he did not recognize the conflict between AAR204 and SWA440. Although this may be true, it does not alleviate the controller of his responsibility to monitor the operation. In addition, the relief controller was aware the inboard runways were in use for landings and should have been alert to the possibility of aircraft arriving on runway 24L. To assist the controllers with visual observations, the LAX tower is equipped with Digital Bright Radar Indicator Terminal Equipment (DBRITE) displays. The relief controller stated that he saw AAR204's radar target on the DBRITE display during the position relief briefing, but that he did not specifically recall seeing AAR204's data block. A review of the radar replay indicated AAR204's data block displayed two sets of alternating aircraft information: runway assignment and aircraft type were presented for 5 seconds; followed by a 15-second presentation of altitude and ground speed data. The relief controller stated that he glanced at his DBRITE display before the runway incursion. However, he clearly did not perceive the critical information that AAR204 was assigned to land on runway 24L, and he therefore did not take action to eliminate the conflict. Time-sharing of runway assignment information on the aircraft data tag increased the likelihood that critical information would not be perceived when parallel approaches were being conducted on the north side of the LAX tower. LAX is equipped with (Airport Movement Area Safety System) AMASS, which is a computer software enhancement to the airport surface detection equipment. The LAX AMASS at the LC2 position generated an aural and visual alert only 12 seconds before a collision would have occurred, warning the controller to the impeding conflict; however, the flight crew of AAR204 had observed the Southwest Boeing 737 taxing towards the runway and, believing the aircraft was not going to stop, initiated a go-around before the AMASS alert activated. A collision was avoided, not by AMASS, but by the actions of the flight crew of AAR204. At the time of the incursion, five certified professional controllers and one operations supervisor were working in the tower cab. According to facility personnel, there would normally be 10 people available to work on this shift but injuries and illness had reduced the available shift staff to five. It is common for ATC to combine positions to accommodate facility and/or operational needs. Controllers routinely work combined positions and are specifically trained to do so. However, in this situation, the absence of a local assist controller eliminated an additional safety net established to assist local controllers. The staffing decisions made by the Federal Aviation Administration supervisor on duty at the time of the incursion decreased the likelihood that the relief controller's error would be detected and corrected prior to the runway incursion. In its evaluation of fatigue, the investigation determined that the relief controller had only 8 hours off between the end of his August 18 evening shift at 2330, and the beginning of his morning shift at 0730 on the day of the accident. As a result, the relief controller reported sleeping just "5 or 6 hours" the night before the incursion, and described his shift leading up to the incursion as a "hard day." This acute sleep loss resulted in a slight decrease in cognitive performance on tasks involving working memory and reaction time.

NTSB Probable Cause Narrative

a loss of separation between Southwest flight 440 and Asiana flight 204 due to the LC2 relief controller's failure to appropriately monitor the operation and recognize a developing traffic conflict. Contributing factors included the FAA's position relief briefing procedures, the formatting of the DBRITE radar displays in the LAX tower, controller fatigue, and the tower supervisor's staffing decisions on the day of the incident.

Event Information

Type of Event Incident
Event Date 8/19/2004
Event Day of the Week Thursday
Time of Event 1455
Event Time Zone Pacific Daylight Time
Event City Los Angeles
Event State CALIFORNIA
Event Country --
Zipcode of the event site 90248
Event Date Year 2004
Event Date Month 8
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 335633N
Event Location Longitude 1182429W
Event Location Airport Los Angeles, CA
Event Location Nearest Airport ID LAX
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 126
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1350 Pacific Daylight Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID KLAX
Elevation of weather observation facility 126
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation PDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 10000
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 22
Dew Point at event time (in degress fahrenheit) 15
Wind Direction (degrees magnetic) 250
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 11
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.97
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 142
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 19003
NTSB Notification Source Southwest Airlines
NTSB Notification Date Aug 24 2004 12:00AM
NTSB Notification Time 1200
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Jan 31 2006 7:35AM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office WP-FSDO-Los Angeles, CA

Aircraft Involved

Aircraft #1

Aircraft Registration Number N461WN
NTSB Number LAX04IA302
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 737-7H4
Aircraft Series Identifier --
Aircraft Serial Number 32465
Certified Max Gross Weight 154500
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 146
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jul 1 2004 12:00AM
Airframe hours since last inspection 450
Airframe Hours 1080
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name SOUTHWEST AIRLINES CO
Aircraft Owner Street Address 2833 Shorecrest Dr
Aircraft Owner City Dallas
Aircraft Owner State TX
Aircraft Owner Country USA
Aircraft Owner Zipcode --
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code SWAA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code KLAX
Departure City Los Angeles
Departure State CA
Departure Country USA
Departure Time 1503
Departure Time Zone PDT
Destination Same as Local Flt --
Destination Airport Code KABQ
Destination City Albuquerque
Destination State NM
Destination Country USA
Specific Phase of Flight Taxi - to takeoff
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Oct 18 2005 3:37PM
User who most recently changed record COOS
Since inspection or accident Time of Accident
Event Location Runway Number and Location 24L
Runway Length 10285
Runway Width 150
Sight Seeing flight No
Air Medical Flight No
Medical Flight --