Memphis International Airport
Aircraft Accident/Incident Report

Memphis, Tennessee
Sunday, September 19, 2004 12:43 CDT

NTSB Narrative Summary Released at Completion of Accident

The approach to landing was normal, and the crew stated that the touchdown was firm but not categorized as a hard landing. The airplane pitched up and bounced after touchdown and the captain became concerned that the airplane would porpoise. The speed had decreased to 107 knots, and reverse thrust had been initiated. The captain elected to conduct a go-around maneuver, and rotated the airplane to a nose high attitude of about 12 degrees prior to achieving sufficient airspeed and a positive rate of climb. The rear fuselage of the airplane contacted the runway for about 3,000 to 4,000 feet causing substantial damage to the airframe. The airplane lifted off, and the crew completed a second landing on runway 36R without further incident. Boeing training material and FedEx guidance states that "after reverse thrust is initiated, a full stop landing must be made. Do not attempt a go-around." Additionally, the FedEx tailstrike awareness training states that "the [pilot flying] must not exceed 10 degrees of pitch or retract the landing gear until the aircraft is safely airborne with a positive rate of climb."

NTSB Probable Cause Narrative

The pilot's over-rotation during a go-around maneuver initiated because of a bounced landing. The go-around maneuver was initiated at a low speed and high pitch angle, and after reverse thrust was selected, contrary to Boeing and FedEx training guidance.

Event Information

Type of Event Accident
Event Date 9/19/2004
Event Day of the Week Sunday
Time of Event 1243
Event Time Zone Central Daylight Time
Event City Memphis
Event State TENNESSEE
Event Country --
Zipcode of the event site --
Event Date Year 2004
Event Date Month 9
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport Memphis International
Event Location Nearest Airport ID KMEM
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1253 Central Daylight Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID KMEM
Elevation of weather observation facility 253
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation CDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 27
Dew Point at event time (in degress fahrenheit) 6
Wind Direction (degrees magnetic) 80
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 10
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 14
Altimeter Setting at event time (in. Hg) 30.17
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 2
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 19621
NTSB Notification Source FAA
NTSB Notification Date Sep 19 2004 12:00AM
NTSB Notification Time 1800
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Mar 28 2006 1:55PM
User who most recently changed record NTSB\JOHB
Basic weather conditions Visual Meteorological Cond
FAA District Office AAI-100

Aircraft Involved

Aircraft #1

Aircraft Registration Number N601FE
NTSB Number DCA04MA082
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Substantial
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model MD-11
Aircraft Series Identifier --
Aircraft Serial Number 48401
Certified Max Gross Weight 632000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft --
Number of Engines 3
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name FEDERAL EXPRESS CORP
Aircraft Owner Street Address 3131 Democrat Ave
Aircraft Owner City Memphis
Aircraft Owner State TN
Aircraft Owner Country --
Aircraft Owner Zipcode 38118
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code FDEA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Non-scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Cargo
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code KOAK
Departure City Oakland
Departure State CA
Departure Country USA
Departure Time --
Departure Time Zone PDT
Destination Same as Local Flt crash at destination city
Destination Airport Code KMEM
Destination City Memphis
Destination State TN
Destination Country USA
Specific Phase of Flight Landing - flare/touchdown
Report sent to ICAO? No
Evacuation occurred No
Date of most recent change to record Feb 21 2008 4:17PM
User who most recently changed record NTSB\HAMG
Since inspection or accident --
Event Location Runway Number and Location 9
Runway Length 8946
Runway Width 150
Sight Seeing flight No
Air Medical Flight No
Medical Flight --