Asheville Regional Airport
Aircraft Accident/Incident Report

Asheville, North Carolina 28804
Sunday, March 19, 2006 7:19 EST

NTSB Narrative Summary Released at Completion of Accident

According to the flight crew, while climbing through 17,000 feet, the captain smelled smoke. A few seconds later flames and smoke started shooting out of the lower left windshield. The captain believed it was the windshield heat unit. The first officer turned off the windshield heat and the flames went out, but the smoke persisted. The captain declared an emergency with air traffic controllers and returned to the Asheville Regional Airport. Examination of the windshield found that the overheat damage was the result of an improperly installed fastener that resulted in arcing between the terminal block lug, the aircraft wiring eyelet and the fastener and lock washer that secures the two components together. The arcing progressed over time degrading the solder junction between the terminal block and the windshield heating system braid wire that resulted in heat damage to the sealant and the subsequent flame.

NTSB Probable Cause Narrative

The improper installation of the pilot's windshield by company maintenance personnel, which resulted in flame and smoke in the cockpit, and subsequent emergency landing.

Event Information

Type of Event Incident
Event Date 3/19/2006
Event Day of the Week Sunday
Time of Event 719
Event Time Zone Eastern Standard Time
Event City Asheville
Event State NORTH CAROLINA
Event Country --
Zipcode of the event site 28804
Event Date Year 2006
Event Date Month 3
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 352610N
Event Location Longitude 0823230W
Event Location Airport Asheville Regional Airport
Event Location Nearest Airport ID AVL
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation 2165
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID KAVL
Elevation of weather observation facility 2165
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation --
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 2
Dew Point at event time (in degress fahrenheit) 8
Wind Direction (degrees magnetic) 340
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 8
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.17
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 33
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 21415
NTSB Notification Source FAA Com Center
NTSB Notification Date Mar 19 2006 12:00AM
NTSB Notification Time --
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record May 29 2007 12:24PM
User who most recently changed record NTSB\lema
Basic weather conditions Visual Meteorological Cond
FAA District Office Charlotte FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N8783E
NTSB Number ATL06IA054
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Minor
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Bombardier, Inc.
Aircraft Model CL-600-2B19
Aircraft Series Identifier --
Aircraft Serial Number 7783
Certified Max Gross Weight 53000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 48
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jan 1 2006 12:00AM
Airframe hours since last inspection --
Airframe Hours 6975
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name Nowthwest Airlines (Wells Fargo Financial)
Aircraft Owner Street Address --
Aircraft Owner City Minneapolis
Aircraft Owner State MN
Aircraft Owner Country USA
Aircraft Owner Zipcode 55450
Operator is an individual? No
Operator Name Pinnacle Airlines, Inc
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 1689 Nonconnoh Blvd
Operator City Memphis
Operator State TN
Operator Country USA
Operator Zip code 38132
Operator Code REXA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code AVL
Departure City Ashville
Departure State NC
Departure Country USA
Departure Time 709
Departure Time Zone EST
Destination Same as Local Flt --
Destination Airport Code CVG
Destination City Covington
Destination State KY
Destination Country USA
Specific Phase of Flight Climb - to cruise
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record May 23 2007 11:54AM
User who most recently changed record NTSB\lema
Since inspection or accident Time of Accident
Event Location Runway Number and Location --
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --