Dulles International Airport
Aircraft Accident/Incident Report

Dulles, Virginia 20166
Tuesady, May 30, 2006 20:43 EDT

NTSB Narrative Summary Released at Completion of Accident

After departure, the first officer was unable to raise the landing gear handle to retract the landing gear. The flight crew discussed the situation and did not believe they had a landing gear malfunction, as they did not receive an Engine Indicating and Crew Alerting System (EICAS) message. They decided to press the "Downlock Release" button to raise the gear, the landing gear subsequently retracted, and the flight continued to the destination airport area uneventfully. As the flight crew attempted to extend the landing gear for landing, the nose landing gear (NLG) did not extend. They prepared for an emergency landing, and touched down "normally" on the main landing gear. The airplane came to rest on the runway, and during the evacuation, one passenger was seriously injured. Three days prior to the accident, the airplane had its NLG strut serviced as part of its approved maintenance program. The following day, a pilot reported that the NLG was "low" and "sounded like it was bottoming out." The NLG strut was checked by maintenance personnel, and found to be within limits. Additionally, during the day prior to the accident, a pilot reported that the landing gear did not retract after takeoff. Maintenance personnel believed the problem to be the landing gear control lever, and replaced it. Examination of the NLG, after the accident, revealed the NLG fluid volume was approximately two-fifths of what a normally serviced NLG should contain. Disassembly of the NLG revealed evidence of "bottoming," or under-service operation. A review of the operator's maintenance job card titled "Servicing NLG Shock Strut," revealed discrepancies when compared to the manufacturers Aircraft Maintenance Manual (AMM). The operator's maintenance job card did not contain a procedure to fill the shock strut with the final volume of hydraulic fluid. The accident airplane was equipped with Proximity Sensor Electronics Modules (PSEMs), which relayed the position of the landing gear to the EICAS. The model of PSEM, which was installed on the airplane, was not the most current model, and by design, would not generate an EICAS message ("LG WOW SYS FAIL") if the nose gear did not retract or extend. Examination of the operator's "Gear Lever Cannot Be Moved Up" checklist revealed discrepancies when compared to the airplane manufacturer's checklist. The operator's checklist began with the condition: "LG WOW SYS FAIL message displayed," and the manufacturer's checklist did not. Since the crew did not receive a "LG WOW SYS FAIL" message, they did not have clear written guidance on what action to take when the landing gear handle could not be moved to the retracted position.

NTSB Probable Cause Narrative

Improper servicing of the nose landing gear strut and the operator's inadequate maintenance procedure. A factor was the inadequate checklist provided to the flight crew by the operator.

Event Information

Type of Event Accident
Event Date 5/30/2006
Event Day of the Week Tuesday
Time of Event 2043
Event Time Zone Eastern Daylight Time
Event City Dulles
Event State VIRGINIA
Event Country --
Zipcode of the event site 20166
Event Date Year 2006
Event Date Month 5
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 385640N
Event Location Longitude 0772720W
Event Location Airport Dulles International Airport
Event Location Nearest Airport ID IAD
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 313
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 2052 Eastern Daylight Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID IAD
Elevation of weather observation facility 313
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation EDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 25000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 9
Air Temperature at event time (in degrees celsius) 28
Dew Point at event time (in degress fahrenheit) 20
Wind Direction (degrees magnetic) 150
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 3
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.06
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 60
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 23143
NTSB Notification Source EROC
NTSB Notification Date May 30 2006 12:00AM
NTSB Notification Time --
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Mar 31 2008 11:52AM
User who most recently changed record NTSB\johb
Basic weather conditions Visual Meteorological Cond
FAA District Office IAD FSDO

Aircraft Involved

Aircraft #1

Aircraft Registration Number N651RW
NTSB Number NYC06FA128
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Substantial
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Embraer
Aircraft Model EMB-170
Aircraft Series Identifier --
Aircraft Serial Number 17000072
Certified Max Gross Weight 79344
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 74
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection May 1 2006 12:00AM
Airframe hours since last inspection --
Airframe Hours --
ELT Installed No
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name Shuttle America Airlines
Aircraft Owner Street Address 8909 PURDUE RD
Aircraft Owner City Indianapolis
Aircraft Owner State IN
Aircraft Owner Country USA
Aircraft Owner Zipcode 46201
Operator is an individual? No
Operator Name --
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City --
Operator State --
Operator Country --
Operator Zip code --
Operator Code UHLA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code IAH
Departure City HOUSTON
Departure State TX
Departure Country USA
Departure Time 1620
Departure Time Zone CDT
Destination Same as Local Flt crash at destination city
Destination Airport Code IAD
Destination City Dulles
Destination State VA
Destination Country USA
Specific Phase of Flight Landing - flare/touchdown
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Feb 16 2008 1:28PM
User who most recently changed record MUZD
Since inspection or accident --
Event Location Runway Number and Location 19L
Runway Length 11500
Runway Width 150
Sight Seeing flight No
Air Medical Flight No
Medical Flight --