Los Angeles Airport
Aircraft Accident/Incident Report

Los Angeles, California 90045
Thursday, April 12, 2007 13:15 PDT

NTSB Narrative Summary Released at Completion of Accident

While at flight level FL400 (40,000 feet) the flight deck received information about turbulence below 12,000 feet. The captain advised the flight attendants to have the cabin secured and be in their seats within 15 minutes. The first officer gave the 'prepare for landing' announcement in the descent around flight level FL250 (25,000 feet), which was after the captain had notified the flight attendants to prepare the cabin, but before the end of the stated 15 minutes. While descending through 15,500 feet, the airplane experienced a moderate 'jolt' lasting 1-2 seconds. By this time it had been more than 15 minutes since the captain gave the flight attendants the secure cabin instructions. The cabin crew reported injuries to all flight attendants and no injuries to passengers. All six flight attendants received medical attention after landing. One flight attendant was seriously injured with a closed fibular fracture; the five other flight attendants had minor injuries. The first officer said that turbulence during their departure had been very bad, therefore, in order to mitigate any passenger anxiety, when he made the 'prepare for landing' announcement, he added that the turbulence would not be as bad as it was on departure. He understood the captain's instructions to the flight attendants, and this announcement was aimed solely at the passengers. The flight attendants confirmed that they understood the captain's instructions to have the cabin cleaned up and be seated within 15 minutes. As they were finishing the cabin clean up, the first officer's 'prepare for landing' announcement indicated that the turbulence would not be as bad as they had been told to expect. The flight attendants may have interpreted this added information concerning turbulence as a relaxation of the captain's earlier instructions. The Digital Flight Data Recorder (DFDR) indicated the turbulence occurred as the aircraft was coming out of a 12-degree right bank and descending through 15,400 pressure altitude. The event lasted approximately 10-11 seconds. The bank angle of the aircraft was between 8 and 1 degrees right wing down during the event. Vertical acceleration fluctuated between .5 and 2.06 G's. Longitudinal acceleration spiked up to .2 G's about the same time as the 2 G vertical spike. Lateral acceleration fluctuated between .1 G left and .05 G's to the right during the incident. The data showed that the autopilot was engaged and in control of the aircraft during the incident.

NTSB Probable Cause Narrative

The flight's encounter with a turbulence event that occurred while the flight attendants were unseated. Contributing to the accident was the apparent conflicting information provided by the flight deck to the flight attendants and the flight attendants' interpretation of that information.

Event Information

Type of Event Accident
Event Date 4/12/2007
Event Day of the Week Thursday
Time of Event 1315
Event Time Zone Pacific Daylight Time
Event City Los Angeles
Event State CALIFORNIA
Event Country --
Zipcode of the event site 90045
Event Date Year 2007
Event Date Month 4
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 335633N
Event Location Longitude 1182429W
Event Location Airport Los Angeles
Event Location Nearest Airport ID KLAX
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 2050 Pacific Daylight Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID KLAX
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation PDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 700
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 7
Air Temperature at event time (in degrees celsius) 19
Dew Point at event time (in degress fahrenheit) -6
Wind Direction (degrees magnetic) 320
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 20
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 32
Altimeter Setting at event time (in. Hg) 29.84
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor 5
Injury Total None 106
Injury Total Serious 1
Injury Total All 6
Investigating Agency NTSB
NTSB Docket Number (internal use) 22784
NTSB Notification Source FAA
NTSB Notification Date Apr 13 2007 12:00AM
NTSB Notification Time --
Fiche Number and/or location -used to find docket information DMS
Date of most recent change to record Dec 20 2007 6:59AM
User who most recently changed record NTSB\johb
Basic weather conditions Visual Meteorological Cond
FAA District Office Los Angeles, CA

Aircraft Involved

Aircraft #1

Aircraft Registration Number N525UA
NTSB Number LAX07LA127
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name Boeing
Aircraft Model 757-200
Aircraft Series Identifier --
Aircraft Serial Number 24978
Certified Max Gross Weight 236800
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 120
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Mar 1 2007 12:00AM
Airframe hours since last inspection --
Airframe Hours 54600
ELT Installed No
ELT Activated No
ELT Aided Location of Event Site --
ELT Type --
Aircraft Owner Name Finova Capital Leasing
Aircraft Owner Street Address --
Aircraft Owner City Scottsdale
Aircraft Owner State AZ
Aircraft Owner Country USA
Aircraft Owner Zipcode 85258
Operator is an individual? No
Operator Name UNITED AIRLINES
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City Chicago
Operator State IL
Operator Country USA
Operator Zip code 60666
Operator Code UALA
Owner has at least one certificate --
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code KJFK
Departure City New York
Departure State NY
Departure Country USA
Departure Time 1151
Departure Time Zone EDT
Destination Same as Local Flt --
Destination Airport Code KLAX
Destination City Los Angeles
Destination State CA
Destination Country USA
Specific Phase of Flight Descent - normal
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Nov 30 2007 4:11PM
User who most recently changed record COOS
Since inspection or accident --
Event Location Runway Number and Location NA
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --