Individually Owned: 150,657
Corporate Owned: 137,281
Pheonix Sky Harbor Intl. Airport
Aircraft Accident/Incident Report
Phoenix, Arizona 85034
Wednesday, June 13, 2007 12:40 MST
NTSB Narrative Summary Released at Completion of Accident
At the completion of a flight, the airplane taxied to the arrival gate whereupon the flight attendant attempted to open the airplane's main passenger cabin door. Unable to open the door to allow the passengers to disembark, the flight attendant requested and received assistance from the first officer. He was similarly unable to open the door, which was jammed in the closed position, and a mechanic was summoned. The mechanic entered the airplane via the galley service door. The mechanic manipulated the cabin door opening lever from inside the passenger cabin, and he successfully opened the door. Maintenance personnel subsequently examined the door and found it was out of adjustment (rig), and some internal components were inoperative. Under certain conditions these anomalies rendered the door dysfunctional. Neither the operator's maintenance program, nor the manufacturer's response to the repeated jamming events had adequately resolved the recurring discrepancy.
NTSB Probable Cause Narrative
An out of rig/jammed door. Contributing to the incident was the operator's inadequate maintenance program and the airframe manufacturer's inadequate response to the issue.
Event Information
| Type of Event | Incident |
| Event Date | 6/13/2007 |
| Event Day of the Week | Wednesday |
| Time of Event | 1240 |
| Event Time Zone | Mountain Standard Time |
| Event City | Phoenix |
| Event State | ARIZONA |
| Event Country | -- |
| Zipcode of the event site | 85034 |
| Event Date Year | 2007 |
| Event Date Month | 6 |
| MidAir Collision Indicator | No |
| On Ground Collision occurred ? | No |
| Event Location Latitude | 332604N |
| Event Location Longitude | 1120042W |
| Event Location Airport | Pheonix Sky Harbor Intl. |
| Event Location Nearest Airport ID | PHX |
| Indicates whether the acc/inc occurred off or on an airport | On Airport |
| Distance from airport in statute miles | -- |
| Degrees magnetic from airport | -- |
| Airport Elevation | 1135 |
| Weather Briefing Completeness | -- |
| Investigator's weather source | Weather Observation Facility |
| Time of the weather observation | 1251 Mountain Standard Time |
| Direction of event from weather observation facility (degrees) | -- |
| Weather Observation Facility ID | PHX |
| Elevation of weather observation facility | 1135 |
| Distance of event from weather observation facility (units?) | -- |
| Time Zone of the weather observation | MST |
| Lighting Conditions | Day |
| Lowest Ceiling Height | -- |
| Lowest Non-Ceiling Height | 12000 |
| Sky/Lowest/Cloud Conditions | Few |
| Sky Condition for Lowest Ceiling | None |
| Visibility Runway Visual Range (Feet) | -- |
| Visibility Runway Visual Value (Statute Miles) | -- |
| Visibility (Statute Miles) | 10 |
| Air Temperature at event time (in degrees celsius) | 38 |
| Dew Point at event time (in degress fahrenheit) | 2 |
| Wind Direction (degrees magnetic) | 240 |
| Variable Wind Indicator | Wind direction could be determined |
| Wind Speed (knots) | 5 |
| Wind Velocity Indicator | -- |
| Wind Gust Indicator | Not Gusting |
| Wind Gust (knots) | -- |
| Altimeter Setting at event time (in. Hg) | 29.89 |
| Density Altitude (feet) | -- |
| Intensity of Precipitation | -- |
| METAR weather report | -- |
| Event Highest Injury | None |
| On Ground, Fatal Injuries | -- |
| On Ground, Minor Injuries | -- |
| On Ground, Serious Injuries | -- |
| Injury Total Fatal | -- |
| Injury Total Minor | -- |
| Injury Total None | 53 |
| Injury Total Serious | -- |
| Injury Total All | -- |
| Investigating Agency | NTSB |
| NTSB Docket Number (internal use) | 24893 |
| NTSB Notification Source | FAA |
| NTSB Notification Date | Jun 13 2007 12:00AM |
| NTSB Notification Time | -- |
| Fiche Number and/or location -used to find docket information | -- |
| Date of most recent change to record | Jan 27 2009 3:17PM |
| User who most recently changed record | johb |
| Basic weather conditions | Visual Meteorological Cond |
| FAA District Office | AAI-100 |
Aircraft Involved |
|
|---|---|
Aircraft #1 |
|
| Aircraft Registration Number | N7264V |
| NTSB Number | LAX07IA191 |
| Missing Aircraft Indicator | -- |
| Federal Aviation Reg. Part | Part 121: Air Carrier |
| Type of Flight Plan filed | IFR |
| Flight plan Was Activated? | Yes |
| Damage | None |
| Aircraft Fire | None |
| Aircraft Explosion | None |
| Aircraft Manufacturer's Full Name | Bombardier, Inc. |
| Aircraft Model | CL-600-2B19 |
| Aircraft Series Identifier | -- |
| Aircraft Serial Number | 7264 |
| Certified Max Gross Weight | 13500 |
| Aircraft Category | Airplane |
| Aircraft Registration Class | -- |
| Aircraft is a homebuilt? | No |
| Flight Crew Seats | 2 |
| Cabin Crew Seats | 1 |
| Passenger Seats | 50 |
| Total number of seats on the aircraft | 53 |
| Number of Engines | 2 |
| Fixed gear or retractable gear | Retractable |
| Aircraft, Type of Last Inspection | Continuous Airworthiness |
| Date of Last Inspection | Jun 7 2007 12:00AM |
| Airframe hours since last inspection | -- |
| Airframe Hours | 23976 |
| ELT Installed | Yes |
| ELT Activated | No |
| ELT Aided Location of Event Site | No |
| ELT Type | Unknown |
| Aircraft Owner Name | Wells Fargo Bank Northwest NA Trustee |
| Aircraft Owner Street Address | 299 S. Main St., #U1228-120 |
| Aircraft Owner City | Salt Lake City |
| Aircraft Owner State | UT |
| Aircraft Owner Country | USA |
| Aircraft Owner Zipcode | 84111 |
| Operator is an individual? | No |
| Operator Name | Mesa Airlines, Inc. |
| Operator Same as Owner? | No |
| Operator Is Doing Business As | -- |
| Operator Address Same as Owner? | No |
| Operator Street Address | 410 N. 44th Street |
| Operator City | Phoenix |
| Operator State | AZ |
| Operator Country | USA |
| Operator Zip code | 85008 |
| Operator Code | MASA |
| Owner has at least one certificate | Yes - certificate holder |
| Other Operator of large aircraft? | No |
| Certified for Part 133 or 137 Operation | -- |
| Operator Certificate Number | -- |
| Indicates whether an air carrier operation was scheduled or not | Scheduled |
| Indicates Domestic or International Flight | Domestic |
| Operator carrying Pax/Cargo/Mail | Passenger Only |
| Type of Flying (Per_Bus / Primary) | -- |
| Second Pilot on Board | Yes |
| Departure Point Same as Event | No |
| Departure Airport Code | LAX |
| Departure City | Los Angeles |
| Departure State | CA |
| Departure Country | USA |
| Departure Time | 1110 |
| Departure Time Zone | PDT |
| Destination Same as Local Flt | crash at destination city |
| Destination Airport Code | PHX |
| Destination City | Phoenix |
| Destination State | AZ |
| Destination Country | USA |
| Specific Phase of Flight | Standing - engine(s) not operating |
| Report sent to ICAO? | -- |
| Evacuation occurred | -- |
| Date of most recent change to record | Jan 6 2009 11:58AM |
| User who most recently changed record | stam |
| Since inspection or accident | Time of Accident |
| Event Location Runway Number and Location | N/A |
| Runway Length | -- |
| Runway Width | -- |
| Sight Seeing flight | No |
| Air Medical Flight | No |
| Medical Flight | -- |