Individually Owned: 151,845
Corporate Owned: 143,699
Honolulu International Airport
Aircraft Accident/Incident Report
Honolulu, Hawaii 96819
Tuesady, December 25, 2007 5:54 HST
NTSB Narrative Summary Released at Completion of Accident
A flight attendant was seriously injured when the airplane encountered convectively induced severe turbulence in cruise flight at 38,000 feet. The operator's meteorology department had properly forecast the convective activity in the vicinity of the accident site and the flight crew indicated that they were aware of the forecast thunderstorm activity. About 19 minutes before the event, the flight received clearance to deviate around an area of scattered thunderstorms. The monitoring pilot then called the lead flight attendant (LFA) on the interphone and advised her to make sure all the flight attendants took their seats and remained seated until further notice as the flight deviated around some areas of weather and that it should not last much longer than 15 minutes. The pilots reported back on course and believed they were clear of any weather and were discussing allowing the flight attendants to resume their duties when they encountered a brief area of severe turbulence without warning. Both pilots indicated that they were clear of any clouds and were well clear of any echoes when the turbulence occurred. The LFA reported that although it had been “bumpy” most of the flight, when she received the call from the flight deck, it was smooth, and the seat belt sign was on. She walked to both galleys and told the flight attendants to be seated for the next 15 minutes. According to the LFA, about 12 to 13 minutes later, the turbulence encounter occurred. The two flight attendants in the aft galley misunderstood the LFA's instructions and believed they had 15 minutes before they were to be seated. Both were standing, completing preparation of their crew meals, and were knocked to the floor during the event. One sustained serious injuries and the other minor injuries. Flight data recorder data indicates that the airplane experienced a vertical acceleration of -0.4 G to +1.8 G, or 2.2 G total change, which corresponds to severe to extreme turbulence.
NTSB Probable Cause Narrative
The failure of the two flight attendants in the aft galley to understand the lead flight attendant's instructions, which resulted in them not being seated when the flight encountered convectively induced severe turbulence. Contributing to the accident was the convectively induced turbulence.
Event Information
| Type of Event | Accident |
| Event Date | 12/25/2007 |
| Event Day of the Week | Tuesday |
| Time of Event | 554 |
| Event Time Zone | Hawaii Standard Time |
| Event City | Honolulu |
| Event State | HAWAII |
| Event Country | -- |
| Zipcode of the event site | 96819 |
| Event Date Year | 2007 |
| Event Date Month | 12 |
| MidAir Collision Indicator | No |
| On Ground Collision occurred ? | No |
| Event Location Latitude | 211907N |
| Event Location Longitude | 1575521W |
| Event Location Airport | Honolulu International |
| Event Location Nearest Airport ID | HNL |
| Indicates whether the acc/inc occurred off or on an airport | Off Airport/Airstrip |
| Distance from airport in statute miles | -- |
| Degrees magnetic from airport | -- |
| Airport Elevation | 13 |
| Weather Briefing Completeness | -- |
| Investigator's weather source | Pilot |
| Time of the weather observation | |
| Direction of event from weather observation facility (degrees) | -- |
| Weather Observation Facility ID | -- |
| Elevation of weather observation facility | -- |
| Distance of event from weather observation facility (units?) | -- |
| Time Zone of the weather observation | -- |
| Lighting Conditions | Night |
| Lowest Ceiling Height | -- |
| Lowest Non-Ceiling Height | -- |
| Sky/Lowest/Cloud Conditions | Clear |
| Sky Condition for Lowest Ceiling | None |
| Visibility Runway Visual Range (Feet) | -- |
| Visibility Runway Visual Value (Statute Miles) | -- |
| Visibility (Statute Miles) | 10 |
| Air Temperature at event time (in degrees celsius) | -- |
| Dew Point at event time (in degress fahrenheit) | -- |
| Wind Direction (degrees magnetic) | -- |
| Variable Wind Indicator | -- |
| Wind Speed (knots) | -- |
| Wind Velocity Indicator | -- |
| Wind Gust Indicator | -- |
| Wind Gust (knots) | -- |
| Altimeter Setting at event time (in. Hg) | -- |
| Density Altitude (feet) | -- |
| Intensity of Precipitation | -- |
| METAR weather report | -- |
| Event Highest Injury | Serious |
| On Ground, Fatal Injuries | -- |
| On Ground, Minor Injuries | -- |
| On Ground, Serious Injuries | -- |
| Injury Total Fatal | -- |
| Injury Total Minor | 3 |
| Injury Total None | 291 |
| Injury Total Serious | 1 |
| Injury Total All | 4 |
| Investigating Agency | NTSB |
| NTSB Docket Number (internal use) | 24892 |
| NTSB Notification Source | FAA ROC |
| NTSB Notification Date | Dec 25 2007 12:00AM |
| NTSB Notification Time | -- |
| Fiche Number and/or location -used to find docket information | -- |
| Date of most recent change to record | Jan 6 2009 3:06PM |
| User who most recently changed record | stam |
| Basic weather conditions | Visual Meteorological Cond |
| FAA District Office | Honolulu, HI |
Aircraft Involved |
|
|---|---|
Aircraft #1 |
|
| Aircraft Registration Number | N819NW |
| NTSB Number | SEA08LA051 |
| Missing Aircraft Indicator | -- |
| Federal Aviation Reg. Part | Part 121: Air Carrier |
| Type of Flight Plan filed | IFR |
| Flight plan Was Activated? | Yes |
| Damage | None |
| Aircraft Fire | None |
| Aircraft Explosion | None |
| Aircraft Manufacturer's Full Name | Airbus Industrie |
| Aircraft Model | A330-323 |
| Aircraft Series Identifier | -- |
| Aircraft Serial Number | 0858 |
| Certified Max Gross Weight | 515656 |
| Aircraft Category | Airplane |
| Aircraft Registration Class | -- |
| Aircraft is a homebuilt? | No |
| Flight Crew Seats | 4 |
| Cabin Crew Seats | 12 |
| Passenger Seats | 298 |
| Total number of seats on the aircraft | 314 |
| Number of Engines | 2 |
| Fixed gear or retractable gear | Retractable |
| Aircraft, Type of Last Inspection | Continuous Airworthiness |
| Date of Last Inspection | Jul 10 2007 12:00AM |
| Airframe hours since last inspection | -- |
| Airframe Hours | 1230 |
| ELT Installed | Yes |
| ELT Activated | No |
| ELT Aided Location of Event Site | No |
| ELT Type | Unknown |
| Aircraft Owner Name | Northwest Airlines, Inc. |
| Aircraft Owner Street Address | -- |
| Aircraft Owner City | Minneapolis |
| Aircraft Owner State | MN |
| Aircraft Owner Country | USA |
| Aircraft Owner Zipcode | 55450 |
| Operator is an individual? | No |
| Operator Name | Northwest Airlines, Inc. |
| Operator Same as Owner? | Yes |
| Operator Is Doing Business As | -- |
| Operator Address Same as Owner? | Yes |
| Operator Street Address | -- |
| Operator City | Minneapolis |
| Operator State | MN |
| Operator Country | USA |
| Operator Zip code | 55450 |
| Operator Code | NWAA |
| Owner has at least one certificate | Yes - certificate holder |
| Other Operator of large aircraft? | No |
| Certified for Part 133 or 137 Operation | -- |
| Operator Certificate Number | -- |
| Indicates whether an air carrier operation was scheduled or not | Scheduled |
| Indicates Domestic or International Flight | International |
| Operator carrying Pax/Cargo/Mail | Passenger Only |
| Type of Flying (Per_Bus / Primary) | -- |
| Second Pilot on Board | Yes |
| Departure Point Same as Event | No |
| Departure Airport Code | RJBB |
| Departure City | Osaka |
| Departure State | -- |
| Departure Country | JA |
| Departure Time | 1141 |
| Departure Time Zone | UTC |
| Destination Same as Local Flt | crash at destination city |
| Destination Airport Code | HNL |
| Destination City | Honolulu |
| Destination State | HI |
| Destination Country | USA |
| Specific Phase of Flight | Cruise |
| Report sent to ICAO? | -- |
| Evacuation occurred | -- |
| Date of most recent change to record | Jan 6 2009 3:04PM |
| User who most recently changed record | stam |
| Since inspection or accident | Time of Accident |
| Event Location Runway Number and Location | N/A |
| Runway Length | -- |
| Runway Width | -- |
| Sight Seeing flight | No |
| Air Medical Flight | No |
| Medical Flight | -- |