Bozeman Airport
Aircraft Accident/Incident Report

Bozeman, Montana
Wednesday, November 26, 2008 19:25 UTC

NTSB Narrative Summary Released at Completion of Accident

About flight level 390 (about 39,000 feet), the airplane experienced an uncommanded thrust reduction (or “rollback”) of the right engine. The flight crew actions did not initiate or exacerbate the engine rollback. Although the flight crew expressed some questions about the applicable procedures, they reduced thrust as required and the right engine recovered and responded normally for the remainder of the flight. (Following the Delta incident, Boeing revised its engine response non normal procedure.) The flight did not encounter any severe weather or abnormally low temperatures aloft, and the fuel did not reach a low enough temperature to freeze or solidify. All relevant systems on the airplane were operating as designed and certified. The water content and chemical makeup of the fuel met all international test standards. Flight crew statements and recorded flight data indicated that the flight was normal from the departure from Shanghai until about 55 minutes before the engine rollback occurred; at which time, the right engine oil temperature began to increase relative to that of the left engine oil temperature with no corresponding thrust increase or other potential explanation. (A consistent small difference existed between the left and right engine oil temperatures, which was attributed to manufacturing tolerance variances.) This period of elevated oil temperature occurred because the inlet face of the fuel-oil heat exchanger (FOHE) was partially obstructed by ice, resulting in the fuel flowing through a reduced number of tubes in the FOHE, which reduced the oil cooling efficiency of the FOHE before and during the rollback. When the right engine fuel flow returned to normal after the ice blockage cleared, the engine oil temperature dropped, indicating that the FOHE oil cooling effectiveness was restored. Therefore, the oil temperature excursion is evidence that the FOHE was partially restricted for about 55 minutes before and during the engine rollback. The investigation determined that the following sequence of events occurred during the incident flight: ice formation from the normal amounts of entrained water in the fuel, ice accretion and subsequent release from the area of accretion (possibly at more than one distinct time), and ice travel through the fuel system to collect on, and obstruct the flow through, the FOHE inlet face. The recorded fuel temperature during the time period leading up to the engine rollback was -22° C. Extensive testing using Boeing 777 components in a cold fuel laboratory concluded that, jet fuel with normal amounts of entrained water could form ice crystals and that, when localised fuel temperatures are in the ‘sticky range’ (-5 to -20 °C), ice can accumulate along the internal components of the fuel system and that this ice could be released during higher fuel flows and subsequently travel downstream through the system. The testing further concluded that the Rolls-Royce Trent 800 FOHE inlet face could be obstructed by a concentration of ice sufficient to restrict the fuel flow to a value similar to that recorded during the incident flight. Testing also demonstrated that reducing the volume of the fuel flow through the FOHE allows the heat of the oil to melt the ice, allowing for a recovery to normal operation. Although the fuel system met certification requirements, the FAA determined that neither the FAA nor applicants anticipated ice accumulating in the aircraft and engine fuel feed system upstream of the FOHE or that, under certain conditions, the ice could release and cause a restriction at the FOHE that would limit fuel flow to the engines. Therefore, the FAA and European Aviation Safety Agency provided applicants revised acceptable methods of compliance to those applicable regulations to ensure that future designs are tolerant to the threat of ice concentrations.

NTSB Probable Cause Narrative

An accumulation of ice in the fuel system, which formed from the water normally present in jet fuel during commonly encountered flight conditions, which accreted and released, restricting the fuel flow at the right engine fuel-oil heat exchanger inlet face. Contributing to the incident were certification requirements (with which the aircraft and engine fuel systems were in compliance), which did not account for the possibility of ice accumulating and subsequently releasing in the aircraft and engine fuel feed system upstream of the fuel-oil heat exchanger.

Event Information

Type of Event Incident
Event Date 11/26/2008
Event Day of the Week Wednesday
Time of Event 1925
Event Time Zone Coordinated Universal Time? Same as GMT
Event City Bozeman
Event State MONTANA
Event Country --
Zipcode of the event site --
Event Date Year 2008
Event Date Month 11
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport Bozeman
Event Location Nearest Airport ID KBZN
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation 4473
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID --
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation --
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling --
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) --
Air Temperature at event time (in degrees celsius) -57
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) --
Variable Wind Indicator --
Wind Speed (knots) --
Wind Velocity Indicator --
Wind Gust Indicator --
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.92
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 263
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) --
NTSB Notification Source Boeing
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Mar 22 2013 8:34AM
User who most recently changed record hopj
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N862DA
NTSB Number DCA09IA014
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 777
Aircraft Series Identifier 200
Aircraft Serial Number 29734
Certified Max Gross Weight 545000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 4
Cabin Crew Seats 12
Passenger Seats 268
Total number of seats on the aircraft 284
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Feb 29 2008 12:00AM
Airframe hours since last inspection --
Airframe Hours 41222
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type Unknown
Aircraft Owner Name Delta Air Lines
Aircraft Owner Street Address --
Aircraft Owner City Atlanta
Aircraft Owner State GA
Aircraft Owner Country USA
Aircraft Owner Zipcode --
Operator is an individual? No
Operator Name Delta Air Lines
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City Atlanta
Operator State GA
Operator Country USA
Operator Zip code --
Operator Code D02M
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number Delta
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code ZSPD
Departure City Shanghai
Departure State --
Departure Country CH
Departure Time 1645
Departure Time Zone UTC
Destination Same as Local Flt --
Destination Airport Code KATL
Destination City Atlanta
Destination State GA
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Apr 7 2011 2:36PM
User who most recently changed record engb
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --