Keflavik Airport
Aircraft Accident/Incident Report

Keflavik
Monday, July 20, 2009 14:44 UTC

NTSB Narrative Summary Released at Completion of Accident

On July 20, 2009, UAL flight 949, a B767 enroute from London Heathrow to Chicago O'Hare experienced smoke in the cockpit and the crew elected to divert to Keflavik, Iceland. The flight landed without further incident and no injuries among the 11 crew and 178 passengers. The event is being investigated by AAIB Iceland, who requested recorder readout assistance from NTSB.

NTSB Probable Cause Narrative

Not Yet Reported

Event Information

Type of Event Incident
Event Date 7/20/2009
Event Day of the Week Monday
Time of Event 1444
Event Time Zone Coordinated Universal Time? Same as GMT
Event City Keflavik
Event State --
Event Country --
Zipcode of the event site --
Event Date Year 2009
Event Date Month 7
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport Keflavik
Event Location Nearest Airport ID BIKF
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 200
Degrees magnetic from airport --
Airport Elevation 0
Weather Briefing Completeness --
Investigator's weather source Unknown
Time of the weather observation
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID --
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation --
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling --
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) --
Air Temperature at event time (in degrees celsius) --
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) --
Variable Wind Indicator --
Wind Speed (knots) --
Wind Velocity Indicator --
Wind Gust Indicator --
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) --
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 2
Injury Total Serious --
Injury Total All --
Investigating Agency Foreign
NTSB Docket Number (internal use) --
NTSB Notification Source United
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Feb 23 2010 2:05PM
User who most recently changed record hilf
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N658UA
NTSB Number DCA09WA066
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage Minor
Aircraft Fire In-flight
Aircraft Explosion --
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 767
Aircraft Series Identifier 300
Aircraft Serial Number 6458
Certified Max Gross Weight --
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? --
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft --
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection --
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name WELLS FARGO BANK NORTHWEST NA TRUSTEE
Aircraft Owner Street Address 299 SOUTH MAIN ST 12TH FL
Aircraft Owner City SALT LAKE CITY
Aircraft Owner State UT
Aircraft Owner Country USA
Aircraft Owner Zipcode 84111
Operator is an individual? No
Operator Name --
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City --
Operator State --
Operator Country USA
Operator Zip code --
Operator Code UALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number UALA011A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code EGLL
Departure City LONDON LHR
Departure State --
Departure Country UK
Departure Time --
Departure Time Zone --
Destination Same as Local Flt --
Destination Airport Code KORD
Destination City Chicago
Destination State IL
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 17 2009 12:36PM
User who most recently changed record engb
Since inspection or accident --
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --