Aircraft Accident/Incident Report

Fayetteville, North Carolina 28301
Wednesday, August 5, 2009 23:15 EDT

NTSB Narrative Summary Released at Completion of Accident

After leveling off at 14,000 feet mean sea level the flightcrew allowed passenger beverage service to occur. Shortly thereafter the flightcrew noticed a layer of clouds ahead and asked air traffic control (ATC) if they could climb to stay above the clouds. The controller was unable to clear the airplane to climb due to traffic above. The captain informed the flight attendant (FA) who began beverage service to put the cart away and be seated due to anticipated turbulence. The flight entered a cloud layer and was then vectored by ATC 80 degrees to the right to a navigation fix. During the turn, the first officer noticed a small cell of precipitation directly ahead of their flight path. The first officer continued the turn 30 more degrees to avoid the cell but the flight encountered about 15 seconds of moderate turbulence. The beverage cart and the flight attendant became airborne, and when she landed she sustained compound fractures of her left tibia and fibula. She alerted the captain and two passengers assisted the injured FA by securing the beverage cart. The injured FA continued to make all required safety announcements. An emergency was declared with air traffic control and the flight proceeded to the destination and landed without further event. The FA was transported to a hospital for treatment. Postaccident operational testing of the weather radar system revealed it tested satisfactory.

NTSB Probable Cause Narrative

An in-flight encounter with convective clouds resulting in moderate turbulence and serious injury to a flight attendant.

Event Information

Type of Event Accident
Event Date 8/5/2009
Event Day of the Week Wednesday
Time of Event 2315
Event Time Zone Eastern Daylight Time
Event City Fayetteville
Event State NORTH CAROLINA
Event Country --
Zipcode of the event site 28301
Event Date Year 2009
Event Date Month 8
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 345917N
Event Location Longitude 0785229W
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 2252 Eastern Daylight Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID CLT
Elevation of weather observation facility 748
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation EDT
Lighting Conditions Night
Lowest Ceiling Height 10000
Lowest Non-Ceiling Height 5500
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 23
Dew Point at event time (in degress fahrenheit) 19
Wind Direction (degrees magnetic) 80
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 5
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 29.99
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 32
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 27389
NTSB Notification Source Piedmont Airlines, Inc.
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Oct 4 2010 8:43PM
User who most recently changed record johb
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N328EN
NTSB Number ERA09LA444
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING OF CANADA/DEHAV DIV
Aircraft Model DHC-8-311
Aircraft Series Identifier --
Aircraft Serial Number 281
Certified Max Gross Weight 41000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 3
Cabin Crew Seats 2
Passenger Seats 50
Total number of seats on the aircraft 55
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jul 19 2009 12:00AM
Airframe hours since last inspection --
Airframe Hours 31596
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type Unknown
Aircraft Owner Name WELLS FARGO BANK NORTHWEST NA TRUSTEE
Aircraft Owner Street Address 299 SOUTH MAIN STREET 12TH FLOOR
Aircraft Owner City SALT LAKE CITY
Aircraft Owner State UT
Aircraft Owner Country USA
Aircraft Owner Zipcode 84111
Operator is an individual? No
Operator Name PIEDMONT AIRLINES INC
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 5443 Airport Terminal Road
Operator City Salisbury
Operator State MD
Operator Country USA
Operator Zip code 21804-1700
Operator Code HNAA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number HNAA001A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code CLT
Departure City Charlotte
Departure State NC
Departure Country USA
Departure Time 2301
Departure Time Zone EDT
Destination Same as Local Flt --
Destination Airport Code EWN
Destination City New Bern
Destination State NC
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Aug 31 2010 3:04PM
User who most recently changed record kenj
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --