Aircraft Accident/Incident Report

Unknown Argentina
Monday, October 5, 2009 23:44 UTC

NTSB Narrative Summary Released at Completion of Accident

During the cruise portion of a scheduled international passenger flight, a flight attendant incurred serious injury while trying to stow a beverage cart during an encounter with turbulence. The flight attendant stated, "…the cart as it often does, went to the side and not forward as I was trying to put it in its secured position. Unknown to me, when the cart went on [its] own route to the side and not forward it must have caused a whip lash." The flight attendant continued with her duties for the remainder of the flight, and sought medical attention after the flight landed at its scheduled destination. The flight attendant's injuries consisted of two fractured ribs. According to statements provided by the cockpit crew, they were unaware that anyone had been injured until several days after the conclusion of the flight. None recalled encountering any significant turbulence during the flight. Seven other flight attendants also provided written statements. Five of the flight attendants did not recall anything abnormal about the flight, one recalled encountering a "patch of rough air," and one recalled encountering an unexpected area of "severe turbulence." Due to the Safety Board's late notification of the event, flight data recorder information pertaining to the accident flight was not available. The exact time and location that the event took place could not be determined.

NTSB Probable Cause Narrative

An inadvertent encounter with turbulence, which resulted in an injury to a flight cabin attendant.

Event Information

Type of Event Accident
Event Date 10/5/2009
Event Day of the Week Monday
Time of Event 2344
Event Time Zone Coordinated Universal Time? Same as GMT
Event City Unknown
Event State --
Event Country ARGENTINA
Zipcode of the event site 00000
Event Date Year 2009
Event Date Month 10
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 343734S
Event Location Longitude 0523822W
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Pilot
Time of the weather observation
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID --
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation --
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling --
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) --
Air Temperature at event time (in degrees celsius) --
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) --
Variable Wind Indicator --
Wind Speed (knots) --
Wind Velocity Indicator --
Wind Gust Indicator --
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) --
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 231
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 26439
NTSB Notification Source Delta Airlines Flight Safety
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Apr 6 2010 10:15AM
User who most recently changed record johb
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N156DL
NTSB Number ERA10CA022
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 767-3P6
Aircraft Series Identifier --
Aircraft Serial Number 25354
Certified Max Gross Weight 409000
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 290
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Jan 8 2009 12:00AM
Airframe hours since last inspection 76843
Airframe Hours 76843
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name DELTA AIR LINES INC
Aircraft Owner Street Address HARTSFIELD ATLANTA INT'L AIRPORT
Aircraft Owner City ATLANTA
Aircraft Owner State GA
Aircraft Owner Country USA
Aircraft Owner Zipcode 30320
Operator is an individual? No
Operator Name DELTA AIR LINES INC
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address HARTSFIELD ATLANTA INT'L AIRPORT
Operator City ATLANTA
Operator State GA
Operator Country USA
Operator Zip code 30320
Operator Code DALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number DALA026A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code SAEZ
Departure City Buenos Aires
Departure State --
Departure Country AR
Departure Time 2344
Departure Time Zone UTC
Destination Same as Local Flt --
Destination Airport Code ATL
Destination City Atlanta
Destination State GA
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 15 2009 12:37PM
User who most recently changed record kenj
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --