Washoe Medical Center Heliport Airport
Aircraft Accident/Incident Report

Reno, Nevada 89502
Sunday, January 17, 2010 12:50 PST

NTSB Narrative Summary Released at Completion of Accident

The pilot reported that he lifted the single-engine helicopter from the helicopter pad for the emergency medical service positioning flight to pick up a patient. The pilot maneuvered the helicopter into a 25-foot hover and, just as he was beginning the transition to forward flight, he heard a loud bang. The helicopter experienced a power loss and the pilot lowered the collective slightly, resulting in a hard landing on the pad. A surveillance camera that captured the accident sequence indicated that after the helicopter lifted into a hover over the pad, the nose abruptly rotated right 90 degrees and the helicopter descended vertically in a slight nose-down attitude, landing hard on the helipad. The postaccident airframe examination revealed that the nuts that attach the engine-to-main gear box flex coupling were not present on their respective bolts. The nuts and associated washers were located loose and clumped together just forward of the gimbal ring in the transmission input housing. An examination of the bolts and flex coupling by the Safety Board Materials Laboratory concluded that the nuts most likely had been hand tightened and that cotter pins had not been installed on the bolts. The improper installation lead to the failure of the flex coupling and resulted in a loss of power to the rotor system. Maintenance records showed that 59 flight hours before the accident the engine had been removed, the helicopter painted, and then the engine was reinstalled. The time between the engine removal and the reinstallation was 88 days. The mechanic who removed the engine stated that he removed the bolts to the engine-to-main gear box flex coupling, and then partially reassembled the flex coupling bolts. This action was not in accordance with the AS350 maintenance manual engine removal procedure. The mechanic who installed the engine 88 days later stated that he did not check the flex coupling bolts because the removal of those bolts is not specified in the maintenance manual as part of the engine removal or replacement procedure. The overall maintenance activity involved a 100-hour inspection, which included a visual inspection of the engine-to-main gear box flex coupling. Although a visual inspection of the engine-to-main gear box flex coupling is a required action, the Quality Assurance inspector signed off the maintenance without performing the visual inspection of the flex coupling.

NTSB Probable Cause Narrative

The improper installation of the engine-to-main gear box flex coupling, which resulted in the failure of the flex coupling and a loss of power to the rotor system during takeoff. Contributing to the accident was the mechanic who removed the engine's failure to follow the operator’s maintenance procedures. Also contributing was the Quality Assurance inspector's failure to follow the operator’s post-maintenance inspection requirements.

Event Information

Type of Event Accident
Event Date 1/17/2010
Event Day of the Week Sunday
Time of Event 1250
Event Time Zone Pacific Standard Time
Event City Reno
Event State NEVADA
Event Country --
Zipcode of the event site 89502
Event Date Year 2010
Event Date Month 1
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 393134N
Event Location Longitude 1194746W
Event Location Airport Washoe Medical Center Heliport
Event Location Nearest Airport ID NV57
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1255 Pacific Standard Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID KRNO
Elevation of weather observation facility 4415
Distance of event from weather observation facility (units?) 2
Time Zone of the weather observation PST
Lighting Conditions Day
Lowest Ceiling Height 9000
Lowest Non-Ceiling Height 6000
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 11
Dew Point at event time (in degress fahrenheit) -1
Wind Direction (degrees magnetic) 170
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 13
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 18
Altimeter Setting at event time (in. Hg) 29.72
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 3
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 27623
NTSB Notification Source FAA Operations Center
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Dec 13 2010 3:26PM
User who most recently changed record kelz
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N904CF
NTSB Number WPR10FA112
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 91: General Aviation
Type of Flight Plan filed Company VFR
Flight plan Was Activated? Yes
Damage Substantial
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name EUROCOPTER
Aircraft Model AS350 B3
Aircraft Series Identifier --
Aircraft Serial Number 3676
Certified Max Gross Weight --
Aircraft Category Helicopter
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 1
Cabin Crew Seats --
Passenger Seats 3
Total number of seats on the aircraft 4
Number of Engines 1
Fixed gear or retractable gear Fixed
Aircraft, Type of Last Inspection AAIP
Date of Last Inspection Jan 17 2010 12:00AM
Airframe hours since last inspection 0
Airframe Hours 3940
ELT Installed Yes
ELT Activated Yes
ELT Aided Location of Event Site No
ELT Type C126
Aircraft Owner Name ZIONS CREDIT CORP
Aircraft Owner Street Address PO BOX 3954
Aircraft Owner City SALT LAKE CITY
Aircraft Owner State UT
Aircraft Owner Country USA
Aircraft Owner Zipcode 84110-3954
Operator is an individual? No
Operator Name Air Methods
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 7301 South Peoria
Operator City Englewood
Operator State CO
Operator Country USA
Operator Zip code 80112
Operator Code --
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not --
Indicates Domestic or International Flight --
Operator carrying Pax/Cargo/Mail --
Type of Flying (Per_Bus / Primary) Positioning
Second Pilot on Board No
Departure Point Same as Event No
Departure Airport Code NV57
Departure City Reno
Departure State NV
Departure Country USA
Departure Time 1250
Departure Time Zone PST
Destination Same as Local Flt --
Destination Airport Code --
Destination City Winnemucca
Destination State NV
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Oct 26 2010 5:20PM
User who most recently changed record coos
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight Yes
Medical Flight Discretionary