Dane County Regional Airport
Aircraft Accident/Incident Report

Madison, Wisconsin 53704
Tuesady, November 23, 2010 13:40 CST

NTSB Narrative Summary Released at Completion of Accident

A wheelchair-designated passenger wearing an ankle brace was instructed to remain seated and wait for assistance that would be provided after the other passengers had deplaned. Despite these instructions, the passenger attempted to deplane without assistance and without the aid of her crutches, which had been stowed in the crew closet for the flight. While walking down the aisle of the airplane's cabin, the passenger fell near the forward galley and broke both of her ankles.

NTSB Probable Cause Narrative

The passenger's decision to deplane without assistance despite having a preexisting condition that limited her mobility.

Event Information

Type of Event Accident
Event Date 11/23/2010
Event Day of the Week Tuesday
Time of Event 1340
Event Time Zone Central Standard Time
Event City Madison
Event State WISCONSIN
Event Country --
Zipcode of the event site 53704
Event Date Year 2010
Event Date Month 11
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 430824N
Event Location Longitude 0892015W
Event Location Airport Dane County Regional Airport
Event Location Nearest Airport ID MSN
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation 887
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1453 Central Standard Time
Direction of event from weather observation facility (degrees) 0
Weather Observation Facility ID MSN
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation CST
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) -1
Dew Point at event time (in degress fahrenheit) -10
Wind Direction (degrees magnetic) 360
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 6
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.22
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report METAR KMSN 230653Z 27008G17KT 10SM BKN019 M02/M05
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 48
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 28836
NTSB Notification Source American Airlines
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Sep 7 2011 4:34PM
User who most recently changed record bowl
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N678AE
NTSB Number CEN11LA092
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name EMBRAER
Aircraft Model EMB-145LR
Aircraft Series Identifier --
Aircraft Serial Number 14500813
Certified Max Gross Weight --
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 3
Cabin Crew Seats 1
Passenger Seats 46
Total number of seats on the aircraft 50
Number of Engines 2
Fixed gear or retractable gear Fixed
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type --
Aircraft Owner Name AMERICAN EAGLE AIRLINES INC
Aircraft Owner Street Address 4333 AMON CARTER BLVD # MD5494
Aircraft Owner City FORT WORTH
Aircraft Owner State TX
Aircraft Owner Country USA
Aircraft Owner Zipcode 76155-2605
Operator is an individual? No
Operator Name AMERICAN EAGLE AIRLINES INC
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address 4333 AMON CARTER BLVD # MD5494
Operator City FORT WORTH
Operator State TX
Operator Country USA
Operator Zip code 76155-2605
Operator Code SIMA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code DFW
Departure City Dallas
Departure State TX
Departure Country USA
Departure Time 1140
Departure Time Zone CST
Destination Same as Local Flt crash at destination city
Destination Airport Code MSN
Destination City Madison
Destination State WI
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Aug 24 2011 4:37PM
User who most recently changed record brajo
Since inspection or accident --
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --