Aircraft Accident/Incident Report

Haynesville, Maryland 22472
Thursday, March 10, 2011 8:56 EST

NTSB Narrative Summary Released at Completion of Accident

After a flight earlier in the day, the airplane sat on a ramp in moderate rain for about 1 1/2 hours before departing. During the departure, the airplane encountered light to moderate rain, and, while climbing through about 28,000 feet, the crew found that the rudder was frozen in the neutral position. The crew continued the climb to 40,000 feet and, based on discussions with the company, diverted to an en route airport. Descending through 13,000 feet, normal rudder operation returned, and the subsequent approach and landing were uneventful. After the crew disembarked, they noticed water dripping from the belly of the airplane, and subsequently found ice in the bottom of the tailcone stinger, through which the rudder and elevator control cables ran. About 4 months prior to this incident, two other airplanes had similar incidents that resulted in the manufacturer issuing an alert service letter (ASL). The ASL stated, in part, that the tailcone stinger may not drain water, which could allow ice to form around the rudder cables and pulleys. The ASL required inspection of the two existing drain holes to ensure they were the right size, sealing an existing drain hole, and adding another drain hole in the aft canted bulkhead. This incident airplane had incorporated the ASL prior to the incident. Subsequent flight testing by the manufacturer revealed that, with the tailcone stinger drain hole sealed per the ASL, air could still enter the tailcone through seams at the bottom of the stinger with enough force to splatter water onto the rudder cables and pulleys, which could then freeze. Testing also revealed that air emanating from the new hole in the aft canted bulkhead also resulted in water splattering onto the rudder cables and pulleys and that, after large quantities of water were introduced, water would only drain forward through the new hole only if large quantities were introduced. As a result, the manufacturer issued a service bulletin, in addition to the ASL (which must be completed) that requires the installation of a seal and another drain.

NTSB Probable Cause Narrative

The manufacturer's inadequate design fix for previously known tailcone stinger water ingestion and retention.

Event Information

Type of Event Incident
Event Date 3/10/2011
Event Day of the Week Thursday
Time of Event 856
Event Time Zone Eastern Standard Time
Event City Haynesville
Event State MARYLAND
Event Country --
Zipcode of the event site 22472
Event Date Year 2011
Event Date Month 3
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 375736N
Event Location Longitude 0763900w
Event Location Airport --
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 853 Eastern Standard Time
Direction of event from weather observation facility (degrees) 43
Weather Observation Facility ID NUI
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) 15
Time Zone of the weather observation EST
Lighting Conditions Day
Lowest Ceiling Height 1300
Lowest Non-Ceiling Height 800
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 4
Air Temperature at event time (in degrees celsius) 11
Dew Point at event time (in degress fahrenheit) 9
Wind Direction (degrees magnetic) 130
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 6
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.01
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 3
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 29379
NTSB Notification Source NetJets Aviation, Inc.
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Jan 31 2012 2:47PM
User who most recently changed record johb
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N588QS
NTSB Number ERA11IA184
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 91 Subpart K: Fractional
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name CESSNA
Aircraft Model 560XL
Aircraft Series Identifier --
Aircraft Serial Number 560-5721
Certified Max Gross Weight 20400
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 2
Cabin Crew Seats --
Passenger Seats 11
Total number of seats on the aircraft 13
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection AAIP
Date of Last Inspection Jan 25 2011 12:00AM
Airframe hours since last inspection 153
Airframe Hours 3141
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type C126
Aircraft Owner Name NETJETS SALES, INC.
Aircraft Owner Street Address --
Aircraft Owner City OKLAHOMA CITY
Aircraft Owner State OK
Aircraft Owner Country USA
Aircraft Owner Zipcode 73102
Operator is an individual? No
Operator Name NETJETS AVIATION, INC.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City COLUMBUS
Operator State OH
Operator Country USA
Operator Zip code 43219
Operator Code DXTA
Owner has at least one certificate None
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Non-scheduled
Indicates Domestic or International Flight --
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) Personal
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code BWI
Departure City Baltimore
Departure State MD
Departure Country USA
Departure Time 831
Departure Time Zone EST
Destination Same as Local Flt --
Destination Airport Code MYNN
Destination City Nassau
Destination State --
Destination Country BF
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Dec 14 2011 2:52PM
User who most recently changed record kenj
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --