John F. Kennedy International Airport
Aircraft Accident/Incident Report

New York, New York 11430
Monday, April 25, 2011 16:25 EDT

NTSB Narrative Summary Released at Completion of Accident

The airplane was being pushed back from the gate when a flight attendant fell after she stepped on her own foot. She lost her balance and fractured her left femur. According to the injured flight attendant and other crewmembers, the push back was smooth. There were no mechanical problems with the airplane at the time of the accident that would have caused the flight attendant to fall.

NTSB Probable Cause Narrative

The flight attendant's inadvertent fall, which resulted in a serious injury.

Event Information

Type of Event Accident
Event Date 4/25/2011
Event Day of the Week Monday
Time of Event 1625
Event Time Zone Eastern Daylight Time
Event City New York
Event State NEW YORK
Event Country --
Zipcode of the event site 11430
Event Date Year 2011
Event Date Month 4
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 403823N
Event Location Longitude 0734644W
Event Location Airport John F. Kennedy International
Event Location Nearest Airport ID JFK
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles 0
Degrees magnetic from airport --
Airport Elevation 13
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1651 Eastern Daylight Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID JFK
Elevation of weather observation facility 13
Distance of event from weather observation facility (units?) 0
Time Zone of the weather observation EDT
Lighting Conditions Day
Lowest Ceiling Height --
Lowest Non-Ceiling Height 1200
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 9
Air Temperature at event time (in degrees celsius) 17
Dew Point at event time (in degress fahrenheit) 14
Wind Direction (degrees magnetic) 150
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 6
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.01
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 275
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 29235
NTSB Notification Source Operator
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Nov 9 2011 2:43PM
User who most recently changed record kenj
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N807NW
NTSB Number ERA11LA266
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name AIRBUS
Aircraft Model A330-323
Aircraft Series Identifier --
Aircraft Serial Number 0588
Certified Max Gross Weight 513677
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 4
Cabin Crew Seats 12
Passenger Seats 298
Total number of seats on the aircraft 314
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Apr 19 2011 12:00AM
Airframe hours since last inspection --
Airframe Hours 31618
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site No
ELT Type Unknown
Aircraft Owner Name DELTA AIRLINES, INC
Aircraft Owner Street Address --
Aircraft Owner City ATLANTA
Aircraft Owner State GA
Aircraft Owner Country USA
Aircraft Owner Zipcode 30354
Operator is an individual? No
Operator Name DELTA AIRLINES, INC
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City ATLANTA
Operator State GA
Operator Country USA
Operator Zip code 30354
Operator Code DALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number DALA026A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code KJFK
Departure City New York
Departure State NY
Departure Country USA
Departure Time 1700
Departure Time Zone EDT
Destination Same as Local Flt --
Destination Airport Code LGAV
Destination City Sparta
Destination State --
Destination Country GR
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Nov 9 2011 2:43PM
User who most recently changed record kenj
Since inspection or accident Last Inspection
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --