Denver International Airport
Aircraft Accident/Incident Report

Denver, Colorado
Thursday, December 22, 2011 14:37 MST

NTSB Narrative Summary Released at Completion of Accident

The passengers and the flight crew were seated, and the ground crew was preparing to push the airplane away from the gate. The snowplow was conducting snow removal operations in clean-up mode. According to a witness, the snowplow was traveling eastbound behind the airplane and just north of the vehicle service road. The snowplow passed the airplane and then initiated a gradual turn to the right. The snowplow continued around 180 degrees and hit the airplane on the left side near the empennage. The snowplow operator reported that he fell asleep while driving. The investigation revealed that the snowplow operator reported for his shift at 1730 the day before the incident and worked until 0200 the next morning. The snowplow operator slept in his supervisor’s vehicle, which was actively involved in the snow removal operations. At 0800, the snowplow operator resumed snow removal operations, and he had been working for about 6.5 hours when the incident occurred. The snowplow operator had an opportunity to sleep for 6 hours in his supervisor’s vehicle; however, since the vehicle was being operated, he probably did not get uninterrupted sleep and most likely got less than 6 hours of sleep. Although the investigation was unable to determine how long the snowplow operator had been awake on the day before the accident or how long he had slept in his supervisor’s vehicle, he was most likely fatigued. The company did not have, and was not required to have, guidance or a policy addressing fatigue management.

NTSB Probable Cause Narrative

The snowplow operator’s incapacitation due to fatigue, which resulted in the snowplow contacting a parked airplane. Contributing to the incident was the company’s lack of a policy regarding employee fatigue.

Event Information

Type of Event Incident
Event Date 12/22/2011
Event Day of the Week Thursday
Time of Event 1437
Event Time Zone Mountain Standard Time
Event City Denver
Event State COLORADO
Event Country --
Zipcode of the event site --
Event Date Year 2011
Event Date Month 12
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude --
Event Location Longitude --
Event Location Airport Denver International Airport
Event Location Nearest Airport ID DEN
Indicates whether the acc/inc occurred off or on an airport On Airport
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation 5434
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1453 Mountain Standard Time
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID KDEN
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation MST
Lighting Conditions Day
Lowest Ceiling Height 1100
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling Overcast
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) -7
Dew Point at event time (in degress fahrenheit) -10
Wind Direction (degrees magnetic) 80
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 4
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.28
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 133
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 29919
NTSB Notification Source FAA ANM ROC
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Jun 20 2012 7:41PM
User who most recently changed record snyg
Basic weather conditions Instrument Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N469WN
NTSB Number CEN12IA123
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? No
Damage Minor
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 737-7H4
Aircraft Series Identifier --
Aircraft Serial Number 33859
Certified Max Gross Weight --
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 140
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Dec 17 2011 12:00AM
Airframe hours since last inspection --
Airframe Hours 27563
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name SOUTHWEST AIRLINES CO
Aircraft Owner Street Address PO BOX 36611
Aircraft Owner City DALLAS
Aircraft Owner State TX
Aircraft Owner Country USA
Aircraft Owner Zipcode 75235-1611
Operator is an individual? No
Operator Name SOUTHWEST AIRLINES CO
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address PO BOX 36611
Operator City DALLAS
Operator State TX
Operator Country USA
Operator Zip code 75235-1611
Operator Code SWAA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number SWAA304A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event Yes
Departure Airport Code DEN
Departure City Denver
Departure State CO
Departure Country USA
Departure Time --
Departure Time Zone MST
Destination Same as Local Flt --
Destination Airport Code LAX
Destination City Los Angeles
Destination State CA
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record May 9 2012 5:40PM
User who most recently changed record kaij
Since inspection or accident Time of Accident
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --