Charlotte-Douglas Airport
Aircraft Accident/Incident Report

Sophia, North Carolina 12345
Tuesady, September 18, 2012 12:30 EDT

NTSB Narrative Summary Released at Completion of Accident

On September 18th, 2012 at approximately 1230 EDT, an Airbus A330, N273AY, operated by US Airways as flight 707 from Frankfurt, Germany (FRA) to Charlotte, NC (CLT) encountered severe turbulence on descent into CLT. During the encounter, a flight attendant was seriously injured. According to the operator, on descent into CLT the flight crew received an ACARS message from the company dispatcher handling the flight. The dispatcher indicated that a SIGMET was issued for the North Carolina area with strong winds and embedded thunderstorms. The International Relief Officer (IRO) contacted the flight attendants to advise them they would be entering an area of possible turbulence in approximately 15 minutes. An announcement was also made to the passengers over the public address system advising them to remain seated and fasten their seat belts. The seat belt sign was illuminated. The airplane was descending through approximately 16,000 feet when it entered the clouds and encountered moderate turbulence. In the cabin, the flight attendants began preparing the cabin for arrival after receiving the turbulence advisory from the IRO. Several flight attendants were still out of their seats collecting service items and securing the galley when the turbulence encounter occurred. The "C" flight attendant was securing the aft galley during the encounter. She was lifted into the air, fell back down onto the cabin floor, and landed on her back. The "D" and "G" flight attendants also sustained minor injuries. The flight crew contacted the flight attendants after the encounter and were notified of their injuries. The flight crew arranged for paramedics to meet the flight and remove the injured flight attendants. The "C" flight attendant received a fracture to the distal tibia at the medial and lateral malleoli.

NTSB Probable Cause Narrative

an encounter with moderate turbulence while the flight attendant was securing the cabin for arrival.

Event Information

Type of Event Accident
Event Date 9/18/2012
Event Day of the Week Tuesday
Time of Event 1230
Event Time Zone Eastern Daylight Time
Event City Sophia
Event State NORTH CAROLINA
Event Country --
Zipcode of the event site 12345
Event Date Year 2012
Event Date Month 9
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 350000N
Event Location Longitude 0790000W
Event Location Airport Charlotte-Douglas
Event Location Nearest Airport ID KCLT
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 50
Degrees magnetic from airport --
Airport Elevation 1000
Weather Briefing Completeness --
Investigator's weather source Pilot
Time of the weather observation 1647 Coordinated Universal Time? Same as GMT
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID KGSO
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) 50
Time Zone of the weather observation UTC
Lighting Conditions Day
Lowest Ceiling Height 1700
Lowest Non-Ceiling Height 1300
Sky/Lowest/Cloud Conditions Scattered
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 3
Air Temperature at event time (in degrees celsius) 22
Dew Point at event time (in degress fahrenheit) 21
Wind Direction (degrees magnetic) 230
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 12
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 22
Altimeter Setting at event time (in. Hg) 29.76
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 158
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) 31172
NTSB Notification Source USA
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Mar 27 2013 2:28PM
User who most recently changed record sedj
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N273AY
NTSB Number DCA12CA149
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion --
Aircraft Manufacturer's Full Name AIRBUS INDUSTRIE
Aircraft Model A330-323
Aircraft Series Identifier --
Aircraft Serial Number 0337
Certified Max Gross Weight --
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 379
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection --
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name WELLS FARGO BANK NORTHWEST NA TRUSTEE
Aircraft Owner Street Address 299 S MAIN ST FL 12
Aircraft Owner City SALT LAKE CITY
Aircraft Owner State UT
Aircraft Owner Country USA
Aircraft Owner Zipcode 84111
Operator is an individual? No
Operator Name US AIRWAYS INC
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City Phoenix
Operator State AZ
Operator Country USA
Operator Zip code --
Operator Code USAA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number USAA105A
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight International
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code EDDF
Departure City Frankfurt
Departure State --
Departure Country GE
Departure Time --
Departure Time Zone --
Destination Same as Local Flt --
Destination Airport Code KCLT
Destination City Charlotte
Destination State NC
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Oct 22 2012 12:03PM
User who most recently changed record engb
Since inspection or accident --
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --