N/A Airport
Aircraft Accident/Incident Report

Debary, Florida 32753
Sunday, January 13, 2013 18:18 EST

NTSB Narrative Summary Released at Completion of Accident

The flight departed uneventfully and was climbing to the pilots’ planned cruise flight level (FL) 380 (about 38,000 feet). As the airplane climbed through FL350 at a climb rate of 1,000 feet per minute (fpm) with the autopilot engaged, the airplane pitched nose-down and entered a 400-fpm descent. The pilots disconnected the autopilot, assumed manual control of the airplane, and leveled off at FL350. Both crewmembers noted that “excessive” force was required to change the pitch of the airplane and subsequently notified air traffic controllers of the situation. The pilots then requested a descent, during which they noted that trim and manual elevator control inputs resulted in an exaggerated pitch response from the airplane. However, the pilots stated that as they descended through FL180, it felt like something “broke loose,” and the elevator controls began to respond normally again. The pilots reengaged the autopilot and continued to the planned destination uneventfully. Postincident examination of the airplane revealed that several of the fuselage tail area bilge drain holes were partially or totally obstructed by debris, allowing water to accumulate within the bilge and in areas adjacent to elevator control cables and pulleys. Several of the pulleys exhibited evidence of saturation with moisture, and two of the pulleys’ bearings had seized completely and displayed evidence that the control cable had subsequently worn their grooves. Additionally, examination showed that seals designed to limit the entry of moisture to the tail area had not been trimmed in accordance with the published installation procedure. It is likely that the accumulated moisture in the tail section froze as the airplane climbed to colder altitudes and resulted in the flight control stiffness. The ice subsequently melted as the airplane descended, and the pilots were able to regain control.

NTSB Probable Cause Narrative

An accumulation of debris in the airplane’s bilge drain holes that prevented accumulated moisture from properly draining; the accumulated moisture subsequently froze around the elevator control components, which resulted in the flight control stiffness. Contributing to the accident was maintenance personnel’s improper installation of seals in the airplane’s tailcone, which allowed water to enter the tailcone.

Event Information

Type of Event Incident
Event Date 1/13/2013
Event Day of the Week Sunday
Time of Event 1818
Event Time Zone Eastern Standard Time
Event City Debary
Event State FLORIDA
Event Country --
Zipcode of the event site 32753
Event Date Year 2013
Event Date Month 1
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 285259N
Event Location Longitude 0811831W
Event Location Airport N/A
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 1753 Eastern Standard Time
Direction of event from weather observation facility (degrees) 355
Weather Observation Facility ID SFB
Elevation of weather observation facility 55
Distance of event from weather observation facility (units?) 7
Time Zone of the weather observation EST
Lighting Conditions Night/Dark
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions Clear
Sky Condition for Lowest Ceiling None
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 23
Dew Point at event time (in degress fahrenheit) 16
Wind Direction (degrees magnetic) 130
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 10
Wind Velocity Indicator --
Wind Gust Indicator Not Gusting
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) 30.13
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury None
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 4
Injury Total Serious --
Injury Total All --
Investigating Agency NTSB
NTSB Docket Number (internal use) 31955
NTSB Notification Source Operator - NetJets
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Oct 24 2013 4:23PM
User who most recently changed record kenj
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N662QS
NTSB Number ERA13IA114
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 91 Subpart K: Fractional
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name CESSNA
Aircraft Model 560XL
Aircraft Series Identifier --
Aircraft Serial Number 560-5262
Certified Max Gross Weight 20200
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 2
Cabin Crew Seats --
Passenger Seats 7
Total number of seats on the aircraft 9
Number of Engines 2
Fixed gear or retractable gear Fixed
Aircraft, Type of Last Inspection AAIP
Date of Last Inspection Aug 29 2012 12:00AM
Airframe hours since last inspection --
Airframe Hours 8990
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site Unknown
ELT Type C91-A
Aircraft Owner Name NETJETS SALES INC
Aircraft Owner Street Address C/O NETJETS SALES INC
Aircraft Owner City OKLAHOMA CITY
Aircraft Owner State OK
Aircraft Owner Country USA
Aircraft Owner Zipcode 73102-8601
Operator is an individual? No
Operator Name NetJets Aviation, Inc.
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address --
Operator City Columbus
Operator State OH
Operator Country USA
Operator Zip code --
Operator Code DXTK
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Non-scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code FPR
Departure City Fort Pierce
Departure State FL
Departure Country USA
Departure Time 1752
Departure Time Zone EST
Destination Same as Local Flt --
Destination Airport Code PDK
Destination City Atlanta
Destination State GA
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Oct 24 2013 4:24PM
User who most recently changed record kenj
Since inspection or accident Last Inspection
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --