San Francisco International Ai Airport
Aircraft Accident/Incident Report

Pacific Ocean, --
Tuesady, February 19, 2013 15:00 UTC

NTSB Narrative Summary Released at Completion of Accident

On February 19, 2013, about 1500 Universal Coordinated Time (UTC), N174UA, a Boeing 747-422, encountered turbulence during cruise flight over the Pacific Ocean while en route to San Francisco International Airport (SFO), San Francisco, California. United Airlines operated the airplane under the provisions of 14 Code of Federal Regulations Part 121, as an international scheduled passenger flight. The captain, 3 first officers, 14 flight attendants, and 202 passengers were not injured; one flight attendant sustained a serious injury during the turbulence event. The airplane was not damaged. The flight departed the Sydney (YSSY/SYD), Australia, airport on an instrument flight rules (IFR) flight plan about 0540 UTC. According to United Airlines personnel, the flight experienced light to moderate turbulence; the turbulence started about 1330 UTC and continued until 1530 UTC. The seatbelt sign was illuminated, and the passengers and flight attendants had been seated for part of the time. About 1500 UTC, in the vicinity of BALKS intersection at flight level 39,000 (FL390), one of the flight attendants fell as she was walking from her bunk to the aft lavatory; when the injury occurred, the flight attendants had not been required to be seated. One of the passengers was a nurse, and attended to the injured flight attendant advising of a possible broken wrist. After landing, the airplane was taxied to the gate, and the injured flight attendant was transported to the hospital for further evaluation. The doctor identified a broken wrist. The flight attendant was treated and released.

NTSB Probable Cause Narrative

Not Yet Reported

Event Information

Type of Event Accident
Event Date 2/19/2013
Event Day of the Week Tuesday
Time of Event 1500
Event Time Zone Coordinated Universal Time? Same as GMT
Event City Pacific Ocean
Event State PACIFIC OCEAN
Event Country --
Zipcode of the event site --
Event Date Year 2013
Event Date Month 2
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 201341N
Event Location Longitude 1391211W
Event Location Airport San Francisco International Ai
Event Location Nearest Airport ID SFO
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles 1400
Degrees magnetic from airport --
Airport Elevation 13
Weather Briefing Completeness --
Investigator's weather source Unknown
Time of the weather observation
Direction of event from weather observation facility (degrees) --
Weather Observation Facility ID --
Elevation of weather observation facility --
Distance of event from weather observation facility (units?) --
Time Zone of the weather observation --
Lighting Conditions --
Lowest Ceiling Height --
Lowest Non-Ceiling Height --
Sky/Lowest/Cloud Conditions --
Sky Condition for Lowest Ceiling --
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) --
Air Temperature at event time (in degrees celsius) --
Dew Point at event time (in degress fahrenheit) --
Wind Direction (degrees magnetic) --
Variable Wind Indicator --
Wind Speed (knots) --
Wind Velocity Indicator --
Wind Gust Indicator --
Wind Gust (knots) --
Altimeter Setting at event time (in. Hg) --
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor --
Injury Total None 220
Injury Total Serious 1
Injury Total All 1
Investigating Agency NTSB
NTSB Docket Number (internal use) --
NTSB Notification Source FAA AWP Operations Center
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record Mar 13 2013 5:43PM
User who most recently changed record coos
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N174UA
NTSB Number WPR13LA131
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOEING
Aircraft Model 747-422
Aircraft Series Identifier --
Aircraft Serial Number 24381
Certified Max Gross Weight --
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats --
Cabin Crew Seats --
Passenger Seats --
Total number of seats on the aircraft 495
Number of Engines 4
Fixed gear or retractable gear Fixed
Aircraft, Type of Last Inspection --
Date of Last Inspection --
Airframe hours since last inspection --
Airframe Hours --
ELT Installed Unknown
ELT Activated Unknown
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name WILMINGTON TRUST COMPANY TRUSTEE
Aircraft Owner Street Address RODNEY SQ N ATTN CORP TRUST ADMIN
Aircraft Owner City WILMINGTON
Aircraft Owner State DE
Aircraft Owner Country USA
Aircraft Owner Zipcode 19890
Operator is an individual? No
Operator Name United Airlines
Operator Same as Owner? No
Operator Is Doing Business As --
Operator Address Same as Owner? No
Operator Street Address 233 South Wacker Dr
Operator City Chicago
Operator State IL
Operator Country USA
Operator Zip code 60606
Operator Code UALA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? No
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code YSSY
Departure City Sydney
Departure State --
Departure Country AS
Departure Time 539
Departure Time Zone UTC
Destination Same as Local Flt --
Destination Airport Code SFO
Destination City San Franscisco
Destination State CA
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record Mar 13 2013 5:43PM
User who most recently changed record coos
Since inspection or accident --
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --