N/A Airport
Aircraft Accident/Incident Report

Reno, Nevada 89502
Sunday, September 29, 2013 9:22 PDT

NTSB Narrative Summary Released at Completion of Accident

During the descent with known moderate-to-severe turbulence, the flight crew notified the cabin crew, which consisted of a forward and an aft flight attendant, to expect turbulent conditions, finish the cabin service, and be seated. As the airplane was leveling out, it encountered the first of a series of turbulent jolts of severe turbulence. The aft flight attendant had finished making a public announcement and was buckling herself into a jumpseat when the first jolt of severe turbulence hit. She was knocked out of the jumpseat onto the floor. The airplane encountered a second jolt of severe turbulence before she was able to get into her seat, and she was thrown to the ceiling and then back down to the floor, which resulted in a serious injury. The forward flight attendant had been checking on a passenger when the turbulence occurred and was thrown to the ceiling and hit the overhead bin. The passenger she was checking on flew out of his seat because he had not fastened his seatbelt, and he landed on the armrest of another seat.

NTSB Probable Cause Narrative

The airplaneā€™s encounter with known moderate-to-severe turbulence, which resulted in a serious injury to a flight attendant.

Event Information

Type of Event Accident
Event Date 9/29/2013
Event Day of the Week Sunday
Time of Event 922
Event Time Zone Pacific Daylight Time
Event City Reno
Event State NEVADA
Event Country --
Zipcode of the event site 89502
Event Date Year 2013
Event Date Month 9
MidAir Collision Indicator No
On Ground Collision occurred ? No
Event Location Latitude 392956N
Event Location Longitude 1194605W
Event Location Airport N/A
Event Location Nearest Airport ID --
Indicates whether the acc/inc occurred off or on an airport Off Airport/Airstrip
Distance from airport in statute miles --
Degrees magnetic from airport --
Airport Elevation --
Weather Briefing Completeness --
Investigator's weather source Weather Observation Facility
Time of the weather observation 855 Pacific Daylight Time
Direction of event from weather observation facility (degrees) 180
Weather Observation Facility ID RNO
Elevation of weather observation facility 4415
Distance of event from weather observation facility (units?) 30
Time Zone of the weather observation PDT
Lighting Conditions Day
Lowest Ceiling Height 15000
Lowest Non-Ceiling Height 8000
Sky/Lowest/Cloud Conditions Few
Sky Condition for Lowest Ceiling Broken
Visibility Runway Visual Range (Feet) --
Visibility Runway Visual Value (Statute Miles) --
Visibility (Statute Miles) 10
Air Temperature at event time (in degrees celsius) 17
Dew Point at event time (in degress fahrenheit) 1
Wind Direction (degrees magnetic) 210
Variable Wind Indicator Wind direction could be determined
Wind Speed (knots) 15
Wind Velocity Indicator --
Wind Gust Indicator Gusting
Wind Gust (knots) 24
Altimeter Setting at event time (in. Hg) 30.05
Density Altitude (feet) --
Intensity of Precipitation --
METAR weather report --
Event Highest Injury Serious
On Ground, Fatal Injuries --
On Ground, Minor Injuries --
On Ground, Serious Injuries --
Injury Total Fatal --
Injury Total Minor 2
Injury Total None 58
Injury Total Serious 1
Injury Total All 3
Investigating Agency NTSB
NTSB Docket Number (internal use) 32906
NTSB Notification Source Horizon Air
NTSB Notification Date --
NTSB Notification Time --
Fiche Number and/or location -used to find docket information --
Date of most recent change to record May 22 2014 2:22PM
User who most recently changed record stam
Basic weather conditions Visual Meteorological Cond
FAA District Office --

Aircraft Involved

Aircraft #1

Aircraft Registration Number N449QX
NTSB Number WPR13LA431
Missing Aircraft Indicator --
Federal Aviation Reg. Part Part 121: Air Carrier
Type of Flight Plan filed IFR
Flight plan Was Activated? Yes
Damage None
Aircraft Fire None
Aircraft Explosion None
Aircraft Manufacturer's Full Name BOMBARDIER
Aircraft Model DHC-8-402
Aircraft Series Identifier --
Aircraft Serial Number 4410
Certified Max Gross Weight 65200
Aircraft Category Airplane
Aircraft Registration Class --
Aircraft is a homebuilt? No
Flight Crew Seats 2
Cabin Crew Seats 2
Passenger Seats 76
Total number of seats on the aircraft 80
Number of Engines 2
Fixed gear or retractable gear Retractable
Aircraft, Type of Last Inspection Continuous Airworthiness
Date of Last Inspection Sep 23 2013 12:00AM
Airframe hours since last inspection --
Airframe Hours 3521
ELT Installed Yes
ELT Activated No
ELT Aided Location of Event Site Unknown
ELT Type --
Aircraft Owner Name Horizon Air Industries Inc
Aircraft Owner Street Address --
Aircraft Owner City Seattle
Aircraft Owner State WA
Aircraft Owner Country USA
Aircraft Owner Zipcode 98188
Operator is an individual? No
Operator Name Horizon Air Industries Inc
Operator Same as Owner? Yes
Operator Is Doing Business As --
Operator Address Same as Owner? Yes
Operator Street Address --
Operator City Seattle
Operator State WA
Operator Country USA
Operator Zip code 98188
Operator Code QXEA
Owner has at least one certificate Yes - certificate holder
Other Operator of large aircraft? --
Certified for Part 133 or 137 Operation --
Operator Certificate Number --
Indicates whether an air carrier operation was scheduled or not Scheduled
Indicates Domestic or International Flight Domestic
Operator carrying Pax/Cargo/Mail Passenger Only
Type of Flying (Per_Bus / Primary) --
Second Pilot on Board Yes
Departure Point Same as Event No
Departure Airport Code SEA
Departure City Seattle
Departure State WA
Departure Country USA
Departure Time 747
Departure Time Zone PDT
Destination Same as Local Flt --
Destination Airport Code RNO
Destination City Reno
Destination State NV
Destination Country USA
Specific Phase of Flight --
Report sent to ICAO? --
Evacuation occurred --
Date of most recent change to record May 22 2014 2:22PM
User who most recently changed record stam
Since inspection or accident --
Event Location Runway Number and Location N/A
Runway Length --
Runway Width --
Sight Seeing flight No
Air Medical Flight No
Medical Flight --